- TRIVIUM

Company: Trivium

Role: Manager / Senior Manager / Service Delivery Lead - F&A; (US Accounting)

Location: Nagpur - Work From Office Only [Non-Negotiable]

Business: End-to-End Finance & Accounting Outsourcing for SMBs & Startups in the USA

Shift: Flexible for US Shifts / Night Shifts [EST / PST overlap]

Department: F&A; Service Delivery

About Trivium

Trivium is a fast-growing F&A; outsourcing firm providing end-to-end accounting and financial management services to SMBs and startups across the US. We work as an extended finance arm for our clients, managing everything from day-to-day bookkeeping to CFO-level reporting and compliance.

Role Summary

We are looking for a highly experienced and hands-on Service Delivery Leader to manage US F&A; operations from our Nagpur delivery centre. The incumbent will own end-to-end service delivery for a portfolio of US clients, ensuring excellence across AP, AR, RTR and Month-End Close under US GAAP. This is a mid-leadership role requiring deep domain expertise, strong people and stakeholder management, and a proven track record in process improvement, quality management [Lean Six Sigma], and digital transformation, including AI and automation.

Key Responsibilities

1. Service Delivery & Accounting Operations Ownership

· Own end-to-end F&A; delivery for multiple US SMB clients across industries

· Ensure 100% SLA adherence, accuracy, and timeliness for all deliverables

· Hands-on expertise in managing: AP (Invoice processing, 3-way match, vendor reconciliations, payments, expense management), AR (Order-to-cash, billing, collections, cash application, AR aging), RTR (Journal entries, balance sheet reconciliations, intercompany, fixed assets, revenue recognition as per US GAAP), Month-End Close (Close calendar management, trial balance review, financial statements, management reporting pack, flux analysis)

· Deep understanding and application of US GAAP, accruals, and audit support [Year-end audit, due diligence]

· Manage multi-ERP environment: QuickBooks, NetSuite, Sage Intacct, Xero, Bill.com, etc.

2. Governance, Stakeholder & Client Management

· Own governance model and cadence: Daily huddles, Weekly Business Reviews [WBR], Monthly Business Reviews [MBR],



Quarterly Business Reviews [QBR] with US stakeholders / CFOs / Controllers

· Act as the primary escalation point for service, people, and process issues

· Build strong stakeholder relationships, manage expectations, and drive client satisfaction [CSAT / NPS]

· Responsible for KPI / KRA reporting, SLA tracking, and executive dashboards

3. People Leadership & Mentorship

· Lead, manage, and mentor a team of 15-40+ accountants, senior accountants, and team leads

· Hands-on people management: Hiring, performance management, capacity planning, shift rostering, and succession planning

· Act as a mentor for upskilling - build training plans on US GAAP, ERP, communication, and technical skills

· Foster a result-oriented, solution-driven, and high-accountability culture

4. Process Improvement, Quality & Lean Six Sigma

· Must have hands-on experience in Lean Six Sigma Quality Management

· Proficient in using quality tools: DMAIC, SIPOC, Value Stream Mapping [VSM], 5 Whys, Fishbone Diagram, Pareto Analysis, Control Charts, FMEA, Kaizen

· Drive quality audits, RCA, error trend analysis, and implement preventive measures

· Drive process standardization, SOP creation, and transition of new processes / clients

5. Digital Transformation, Automation & AI

· Technical Savvy: Drive automation and AI adoption in F&A; - OCR, RPA, AI-assisted reconciliations, anomaly detection, auto-categorization

· Lead automation projects: Identify automation opportunities, build business cases, and implement with tech team

· Leverage tools like Advanced Excel, Power BI, Power Automate, BlackLine / FloQast / similar close management tools

· Drive mindset shift from manual accounting to tech-enabled finance operations

Required Qualifications & Experience

· Education: B.Com / M.Com / MBA Finance / CA / CA Inter / CPA / CMA [CA/CPA preferred]





· Experience: 8 to 15+ years in F&A; outsourcing with at least 3-5 years in a Manager / Sr. Manager / Service Delivery Lead role managing US clients

· Certification Preferred: Lean Six Sigma Green Belt / Black Belt Certified

· Mandatory experience in US Accounting / US GAAP for SMB segment

· Experience level to determine designation: Manager (8-11 Years), Senior Manager (11-14 Years), Service Delivery Lead (14+ Years with multi-client portfolio ownership)

Must-Have Skills

· In-depth knowledge of US GAAP and end-to-end F&A; lifecycle

· Proven track record in managing AP, AR, RTR, and Month-End Close operations

· Strong exposure to governance, client communication, and US stakeholder management

· Excellent verbal and written communication skills - ability to interact with US CFOs / Controllers

· Result-oriented, solution-driven approach with strong analytical and problem-solving skills

· Flexible for shifts, including night shifts and extended hours during month-end close

· Proficient in ERP ecosystem and MS Office, especially Advanced Excel

What We Offer at Trivium Nagpur

· Opportunity to build and scale a world-class F&A; delivery center from Nagpur

· Direct exposure to US startup ecosystem and working with US Founders & CFOs

· High-growth career path with focus on leadership, digital finance, and AI-led transformation

· Work from office environment with strong learning and upskilling culture

Note: This is a Work From Office role based out of Nagpur only. Candidates looking for remote / hybrid need not apply.

If you are a tech-savvy finance leader who is passionate about quality, automation, and building high-performing teams, apply now.

Pay: ₹800,000.00 - ₹1,800,000.00 per year

Benefits

- Adaptable schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Ability to commute/relocate:
- Nagpur, Maharashtra (Nagpur): Reliably commute or planning to relocate before starting work (Required)

Education:
- Master's (Required)

Experience:
- US GAAP: 10 years (Required)

License/Certification:
- CPA / CMA / CA certification (Required)

Work Location: In person

📌 Service Delivery Lead (Nagpur)
🏢 Trivium
📍 Nagpur