? Key Responsibilities? Handle inbound and outbound customer calls and generate sales. ? Communicate with customers professionally and understand their requirements. ? Follow up with leads and convert enquiries into confirmed bookings/sales. ? Build robust customer relationships and ensure a positive customer experience. ? Take ownership of the sales process and effectively close deals . ? Maintain accurate lead details, follow-ups, and sales updates in the CRM. ? Use computer systems, MS Office/Google Workspace, WhatsApp and other basic software confidently. ? Conduct regular competitor research to understand their pricing, offers, services and marketing strategies. ? Coordinate with team members and support team management and daily sales activities . ? Achieve daily, weekly and monthly sales targets.
? Maintain proper follow-up schedules to ensure no potential lead is missed. ✅ Required Skills?️ Excellent communication skills – both verbal and written. ? Fluency in Telugu, Hindi & English is mandatory. ? Strong sales and negotiation skills with the ability to close customers. ? Good computer/system knowledge. ? Hands-on knowledge of CRM software and lead management. ? Good analytical and competitor research skills . ? Ability to coordinate and manage a team effectively. ⚡ Energetic, confident, target-oriented and customer-focused attitude. ? Previous telesales/telecalling experience is preferred.