Hiring: ServiceNow Consultant / Senior Consultant

Location: Bangalore (Hybrid)

Experience: 4–8 Years

Shift: General Shift

Role: B2 – Senior Consultant / B3 – Lead Consultant

Position Summary

We are looking for an experienced ServiceNow Consultant to design, develop, and implement scalable ServiceNow solutions. The ideal candidate will have strong hands-on expertise in ServiceNow development, integrations, CMDB, Service Portal, and platform customization, along with experience in leading technical implementations and mentoring junior team members.

Key Responsibilities

- Configure and customize ServiceNow applications and modules.
- Develop Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, Flow Designer workflows, Catalog Items, and Record Producers.
- Build custom applications using App Engine.
- Develop and enhance Service Portal and Employee Center components.
- Design and implement REST, SOAP, IntegrationHub, Custom Spokes, and Webhook integrations.
- Integrate ServiceNow with enterprise applications and cloud platforms.
- Support CMDB implementation, governance, CSDM standards, Discovery, and Service Mapping.
- Lead data migration, transformation, testing (ATF), SIT, UAT, and production deployments.
- Troubleshoot platform issues and optimize ServiceNow instances.
- Conduct technical workshops, effort estimations, code reviews, and mentor junior consultants.

Required Experience




- 4–8 years of overall IT experience.
- Minimum 3–5 years of hands-on ServiceNow development experience.
- Experience delivering at least two end-to-end ServiceNow implementations.
- Experience working in Agile environments.

Technical Skills

ServiceNow Modules

- ITSM
- Service Catalog
- Incident, Change, Problem & Request Management

Development
- Advanced JavaScript (ES6+)
- Script Includes
- Business Rules
- Client Scripts
- UI Policies
- Flow Designer
- ServiceNow APIs

Portal & UI
- Service Portal
- Employee Center
- AngularJS
- HTML/CSS

Platform Capabilities
- IntegrationHub
- App Engine
- CMDB
- Discovery
- CSDM
- ATF
- Data Migration
- Instance Hardening

Integrations
- REST APIs
- SOAP APIs
- OAuth Authentication
- SSO Integrations

Certifications

Mandatory:

- ServiceNow Certified System Administrator (CSA)

Preferred:

- ServiceNow Certified Application Developer (CAD)

Highly Preferred:

- Any Two CIS Certifications:
- CIS-ITSM
- CIS-Discovery
- CIS-HRSD
- CIS-CSM
- CIS-SIR

Soft Skills
- Robust analytical and problem-solving skills
- Excellent communication and client-facing skills
- Technical documentation expertise
- Mentoring and leadership capabilities
- Strong collaboration and teamwork mindset

Interested candidates can share their resumes at: [email protected]

📌 Senior ServiceNow Consultant (Bengaluru)
🏢 Dreampath Services
📍 Bengaluru