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Job Summary The Senior HR Manager will be responsible for managing and overseeing the complete Human Resources function of the hotel/resort. The role requires strong experience in hospitality HR operations, talent acquisition, employee relations, statutory compliance, manpower planning, training coordination, and employee engagement.

Key Responsibilities

1. HR Operations & Strategy Manage end-to-end HR operations for the hotel/resort.

Partner with the General Manager and HODs on manpower planning and business requirements.

Implement HR policies, procedures, and SOPs across all departments.

Ensure smooth coordination between HR and operational departments.

2. Recruitment & Manpower Planning Lead end-to-end recruitment for hotel operations, including F&B;, Kitchen, Front Office, Housekeeping, Sales, Engineering, Security, Spa, and other support functions.

Develop effective sourcing strategies and maintain a strong hospitality talent pipeline.

Coordinate with HODs for manpower requisitions, interviews, selection, and joining.

Monitor recruitment TAT, vacancies, and manpower reports.

3. Employee Relations & Engagement Handle employee grievances, disciplinary matters, and conflict resolution.

Conduct employee engagement and welfare initiatives.

Promote a positive, professional, and service-oriented work culture.

Conduct employee counselling and exit interviews where required.

4. Performance Management Manage the performance appraisal and goal-setting process.

Coordinate with HODs to monitor employee performance.





Support performance improvement plans and career development initiatives.

Assist in succession planning and identification of high-potential employees.

5. Statutory Compliance & Labour Laws Ensure compliance with applicable labour laws and statutory requirements.

Oversee PF, ESIC, gratuity, minimum wages, bonus, and other statutory compliances.

Maintain employee records and documentation as per company and legal requirements.

Support internal and external HR audits.

6. Payroll & HR Administration Verify attendance, leave, overtime, and other payroll inputs.

Coordinate with the payroll team for accurate and timely salary processing.

Monitor employee records, HRMS data, and personnel files.

Prepare monthly HR MIS, manpower reports, attrition reports, and other management reports.

Job Expectations:

Key Competencies Strong leadership and team management skills

Excellent knowledge of hospitality HR operations

Recruitment and manpower planning

Employee relations and grievance handling

Knowledge of labour laws and statutory compliance

Performance management

HRMS and MIS reporting

Strong communication and interpersonal skills

Ability to work effectively in a fast-paced hospitality setting

Minimum Qualification:

MBA / PGDM in Human Resources or equivalent qualification.

Minimum Job Experience:

8–15 years of HR experience, preferably in the Hotel, Resort, or Hospitality industry.

Reporting to:

Head -HR

Travel:

N/A

📌 Senior HR Manager (Hospitality background) For Lonavala, Lonavala (India)
🏢 Della Group
📍 India