02 Sep
|
JobTrade
|
Hyderabad
02 Sep
JobTrade
Hyderabad
Job Role
Senior Fashion Consultant – Luxury Retail
- Provide personalized styling consultations and premium customer service to high-end clientele.
- Understand customers' preferences, lifestyle needs, fashion goals, and requirements to recommend suitable luxury wardrobe solutions.
- Drive sales through relationship-based selling, repeat business, and effective client retention strategies.
- Build and manage a loyal portfolio of VIP and premium customers.
- Develop long-term relationships with high-value clients and provide personalized shopping experiences.
- Maintain strong product knowledge of luxury collections, seasonal launches, designers, fabrics, craftsmanship, and brand stories.
- Support visual merchandising standards to maintain a premium in-store presentation and brand consistency.
- Coordinate private appointments, exclusive previews, and VIP shopping experiences.
- Assist in achieving store sales targets, Average Transaction Value (ATV), and customer satisfaction goals.
- Monitor product and inventory availability and coordinate with merchandising teams to fulfill client requirements.
- Stay updated on global fashion trends, luxury consumer behavior, and competitor activities.
- Handle customer queries, product recommendations, and service requirements professionally.
- Contribute to improving customer conversion, retention, and overall store performance.
Job Details
- Position Title: Senior Fashion Consultant
- Industry: Luxury Retail / Premium Fashion / Designer Clothing
- Department: Sales & Client Experience
- Reports To: Store Manager / Retail Head / Luxury Brand Manager
- Location: [Insert Location]
- Employment Type: Full-Time
Required Skills & Qualifications
- Experience: 5–8+ years of experience in luxury fashion retail, premium apparel, designer wear, or high-end clothing brands.
- Proven experience in client relationship management and high-ticket sales.
- Strong fashion styling sense and excellent product presentation skills.
- Exceptional communication, interpersonal, and customer service skills.
- Professional grooming and a polished personality suitable for luxury brand representation.
- Strong understanding of luxury customer expectations and premium retail service standards.
- Ability to handle VIP customers and conduct personalized styling consultations.
- Robust sales, negotiation, relationship-building, and customer-retention skills.
Preferred Qualifications
- Experience with international luxury fashion brands or designer boutiques.
- Background in personal styling, wardrobe consulting, or luxury client servicing.
- Knowledge of CRM tools and luxury customer retention programs.
- Experience in bridal couture, occasion wear, or bespoke fashion services.
Key Performance Indicators (KPIs)
- Individual Sales Target Achievement
- Average Transaction Value (ATV)
- Client Retention Rate
- Repeat Customer Revenue
- Customer Satisfaction & Client Feedback
- VIP Client Portfolio Growth
- Conversion Rate
- Premium Product Sales Contribution
📌 Senior Fashion Consultant (Hyderabad)
🏢 JobTrade
📍 Hyderabad