Role:- Asset Protection

Qualification - Minimum 15 years of regular, full time education (10 + 2 +

Shift- Rotational 24/7 Including Night Shift

Please share your updated resume on [email protected]

Support Asset Protection operations by monitoring alarms, handling incident response activities, conducting fraud investigations, managing video evidence requests, and ensuring compliance with operational and regulatory requirements.

Key Responsibilities

- Monitor and respond to intrusion, life safety, environmental, and system health alarms.
- Coordinate emergency dispatch activities with law enforcement, fire departments, and emergency responders.
- Perform alarm troubleshooting, user management, and system administration activities.
- Manage service tickets, alarm audits, and technical support activities.
- Investigate exception-based alerts, suspicious transactions,



and fraud-related activities using approved platforms.
- Review transaction data, surveillance footage, and incident reports to support investigations.
- Create and maintain investigation case files and supporting documentation.
- Retrieve, review, package, and archive video evidence supporting claims and legal requests.
- Maintain chain-of-custody records and evidence management standards.
- Produce operational reports while ensuring SLA and compliance adherence.

Primary Competencies

- Asset Protection Operations
- Alarm Monitoring & Incident Response
- Fraud Investigation
- Video Evidence Management
- Case Documentation

Secondary Competencies

- ServiceNow
- CCTV/VMS Systems
- Data Analysis
- Report Writing
- Compliance Management

📌 Security Operations Asset Protection (Mumbai)
🏢 Tata Consultancy Services
📍 Mumbai