We are looking for an experienced SAP SD/CS Lead to take ownership of the Sales & Distribution (SD) and Customer Service (CS) workstreams for the SAP S/4HANA Conversion project.
The role will be responsible for leading the functional assessment, conversion readiness, solution validation, configuration, testing, integration, cutover and post-go-live stabilization activities across SD and CS.
The candidate should have strong experience in SAP ECC to S/4HANA conversion/upgrade projects, combined with hands-on knowledge of SD and Customer Service processes and the ability to work closely with business stakeholders, technical teams and other SAP workstreams.
Mandatory Technical Skills :
- Robust hands-on experience in SAP SD and SAP CS.
- Strong knowledge of end-to-end Order-to-Cash (O2C) processes.
- Strong understanding of Customer Service processes and their integration with SD.
- Strong experience with SAP ECC and SAP S/4HANA.
- Experience in ECC to S/4HANA conversion/upgrade projects.
- Good understanding of S/4HANA simplification items and conversion activities.
- Experience with SAP Notes and conversion-related remediation.
- Strong integration knowledge with FI/CO, MM, PP and logistics.
- Good understanding of custom developments and ABAP dependency analysis.
- Strong testing, defect management and cutover experience.
Key Responsibilities :
SD/CS Conversion Assessment :
- Lead the SD and CS functional assessment for the ECC to S/4HANA conversion.
- Review existing business processes, configurations, custom developments, interfaces and integrations.
- Analyze the impact of S/4HANA simplification items and identify required remediation.
- Review existing SAP Notes, simplification items and functional changes relevant to SD/CS.
- Identify process gaps, obsolete functionality and opportunities for process improvement.
- Prepare and maintain the SD/CS conversion assessment and remediation plan.
- Own end-to-end SD processes including :
- Customer and business partner-related processes
- Sales order management
- Pricing and condition techniques
- Availability check / ATP
- Delivery and shipping
- Picking and goods issue
- Billing and invoicing
- Returns and credit/debit processes
- Intercompany and cross-company sales processes
- Output management
- Integration with FI, MM, PP, WM/EWM and other relevant modules
- Review existing configuration and determine required changes for S/4HANA.
- Provide functional solutions for complex business requirements and integration issues.
Experience :
- Overall Experience : 15 years
- SAP Experience : 12 years
- Relevant SD/CS Experience : 10 years
- S/4HANA Experience : Strong hands-on experience preferred
- Conversion/Upgrade Experience : Mandatory
- Lead/SME Experience : Mandatory
📌 SAP SD/CS Lead - S/4HANA Conversion (India)
🏢 Decimal Business Solutions Pte
📍 India
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