? Job Title: SAP S/4HANA Basis Administrator

? Location: HCLTech Lucknow, Uttar Pradesh (on-site)

? Experience: 4-8 years

? The SAP S/4HANA Basis Administrator is responsible for the installation, configuration, administration, monitoring, maintenance, performance optimization, security compliance, and lifecycle management of SAP landscapes across Development, Quality Assurance, Pre-Production, and Production environments. The role ensures high availability, system stability, disaster recovery readiness, and compliance with organizational, regulatory, and audit requirements.

? SAP Basis & HANA Administration

- Provide technical support for SAP Basis and SAP HANA environments by independently resolving incidents, service requests, and change tickets.
- Install, configure, monitor, and maintain SAP S/4HANA systems and landscapes.
- Perform SAP system refreshes, client copies, kernel upgrades, and patch implementations.
- Manage SAP Transport Management System (TMS) activities across development, quality, and production environments.
- Monitor SAP system health, availability, and performance.
- Ability to support mission critical support 24*7 for PROD workplace

?️Incident & Problem Management

- Conduct root cause analysis (RCA) for recurring and escalated SAP issues.
- Troubleshoot SAP application, database, operating system, and interface-related problems.
- Ensure timely ticket resolution within agreed Service Level Agreements (SLAs).




- Minimize resolution rejections and case reopenings through effective issue management.

⚙️Performance & System Optimization

- Analyze system performance and implement optimization measures.
- Monitor SAP HANA database performance and perform tuning activities.
- Manage backup, recovery, and disaster recovery procedures.
- Ensure optimal utilization of system resources.

? Knowledge Management & Team Support

- Create, update, and maintain technical documentation and knowledge base articles.
- Deliver training sessions and technical guidance for current team members.
- Mentor junior analysts and support team capability development.
- Share best practices and lessons learned across the support organization.

⭐ Must-Have Skills

- SAP Basis Administration
- SAP S/4HANA Administration
- SAP HANA Database Administration
- SAP Transport Management System (TMS)
- SAP System Monitoring and Performance Tuning
- Incident and Problem Management
- ServiceNow or similar ticketing tools
- Hands-on experience supporting SAP S/4HANA environments.
- Experience in production support, upgrades, migrations, and system maintenance activities.

?Preferred Certifications

- SAP Certified Technology Associate – SAP S/4HANA System Administration.
- SAP Certified Technology Associate – SAP HANA Administration.
- SAP NetWeaver Administration certification (preferred).

? How to Apply

This is a location-specific hiring for Lucknow. Apply or share resume at:

? [email protected] ?

📌 SAP S/4HANA Basis Administrator (Lucknow)
🏢 HCLTech
📍 Lucknow