SAP CRM & Integration Lead

Functional and Technical Skills:

A. SAP CRM

1. Strong functional knowledge of CRM module - Design, develop, maintain and enhance application programs supporting SAP-ECC, CRMUI for customer complaints, chance management, lean order management and activity management.
2. Interface with clients to determine requirements and resolve issues. Provide production support for system issues that arise in the daily operations of the system.
3. Experience with framework for development of RICEFW, coding standards, documentation standards, code validation etc.
4. Experience with ABAP/UI5/Fiori development.
5. ABAP development, with both custom development and customization to existing processes, including use of RFC, BAPI, BADI, ALV, ABAP Workbench, Data Dictionary, Reports and Smart Forms.
6. CRM Web UI developer with extensive knowledge in BOL & GENIL development.
7. Experience in Web Services, ABAP Object Orientation, Business Object Layer and AET.
8. Experience in SAP CRM middleware integration to ECC and S/4 HANA.
9. Experience in SAP CRM Lean Order Framework (LORD) and its integrations to ECC and S/4 HANA for order creation.

B. SAP CRM Middleware a. Extensive experience in CRM ECC / S/4 integration. b. Experience in CRM middleware integration to ECC and S/4 HANA.

c. Provide middleware monitoring and support.

C. Informatica Data Integration a. Experience in support and development of Informatica Data Integration.

b.



Monitor daily integration between SAP and Microsoft Dynamics.

c. Provide existing mapping and transformation knowledge to project team.

d. Experience in SAP IDOC and BAPI integrations using informatica.

Other Responsibilities:

- Work multi-functionally with project teams, business teams, and SAP developers to ensure the best technical solutions are designed and implemented to solve requirements.
- Lead and participate in the analysis, design, development, testing, documentation, implementation, and post implementation maintenance of SAP solutions for the business.
- Lead the overall support of custom transactions, integrations, forms, SAP scripts, workflows, and interfaces, across the SAP CRM Customer Complaints and Sample Request solutions.
- Lead and participate in data/application integration between SAP CRM and external systems.
- Ability to work effectively with remote teams (virtual team workplace)
- Excellent verbal/written communication skills
- Ability to translate business need into technical requirements

Education & Experience:

- Bachelor's degree in Information Technology or similar field
- Minimum of 7-8 years of related experience

NP-Immediate/ Max 1 month Location- Pan India

Please share resume along with below details, on "[email protected]"

Total exp/ relevant exp

CTC

ECTC

Location

Preferred location

Notice period

📌 Sap Crm Techno Functional Consultant (Bengaluru)
🏢 Tech Mahindra
📍 Bengaluru