Professional Work Experience

- Salesforce Expertise: 3-4 years of hands-on experience in Salesforce development, with a deep understanding of Apex, Visualforce, LWC, and Salesforce integrations.
- Hands-on experience in CRM Analytics.
- Integration Knowledge: Experience working with REST/SOAP APIs, third-party tools, and middleware platforms.
- Release Management: Proven experience managing Salesforce release cycles, including sandbox management and version control (e.g., Git).
- Best Practices: Strong understanding of Salesforce security, governor limits, and performance optimization techniques.
- Problem-Solving: Excellent analytical and troubleshooting skills to identify and resolve complex technical issues.
- Agile Methodology: Familiarity with Agile/Scrum development methodologies.

Strategic Purpose of the Position Decisions have long term(5+ years) impact: job affects strategic plans/goals

Position Description in Brief and Approx Spend of Time in %

Custom Development: Design, develop, and implement scalable and secure custom solutions using Apex, Visualforce, and Lightning Web Components (LWC). - 60%

- CRM Analytics hands-on experience is a must.
- Integration Expertise: Build and manage integrations between Salesforce and external systems using REST/SOAP APIs, middleware, or other technologies.




- Code Optimization: Write clean, reusable, and effective code following Salesforce development best practices.

Solution Design: Collaborate with stakeholders to gather requirements and translate business needs into technical solutions within the Salesforce platform. - 20%

- Testing & Debugging: Perform rigorous testing, debugging, and troubleshooting to ensure high-quality deliverables.
- Release Management: Manage and streamline Salesforce release cycles, ensuring smooth deployment and adherence to version control best practices.
- Support Management: Provide operations support to all end-users globally using Jira.

Documentation: Create and maintain detailed technical documentation for processes, customizations, and configurations. - 10%

- Best Practices: Stay updated with Salesforce updates and implement development standards and best practices.
- Collaboration: Work closely with cross-functional teams, including administrators, architects, and business analysts, to deliver solutions that align with organizational goals.
- Continuous Skill Enhancement and Knowledge Growth

Analyze, troubleshoot, and resolve Salesforce issues while ensuring high-quality support at L2 level. - 10%

📌 Salesforce CRM Specialist (Bengaluru)
🏢 Sonata Software
📍 Bengaluru