Key Responsibilities

- Maintain and develop existing key accounts through effective after-sales support and customer support.

- Handle customer follow-ups, service requirements, technical enquiries, and issue resolution.

- Build strong relationships with existing customers and ensure customer satisfaction.

- Identify and develop new business opportunities within the assigned region.

- Follow up on leads, enquiries, quotations, and potential sales opportunities.

- Attend internal meetings and provide updates on customer activities and business opportunities.

- Work closely with the Service & Administration teams to ensure smooth execution of customer requirements.

- Travel within the assigned region for customer visits, service support, and business development.

Ideal Candidate:

We are looking for a technically sound, customer-focused professional with strong communication and relationship-building skills. The candidate should be proactive, willing to travel, and capable of independently managing customer accounts and developing new business.

Advantages

- Cell phone reimbursement

- Commuter assistance

- Life insurance

- Work from home

Work Location: Hybrid remote in Chennai, Tamil Nadu (Chennai, Chennai District)

📌 Sales & Service Engineer, South India (Chennai)
🏢 IEC PLANT ENGINEERING SDN BHD
📍 Chennai