Company Description Xportel is a digital logistics platform that supports Indian SMEs and D2C brands in expanding to international markets. The company simplifies air freight, customs processes, and export documentation to help businesses ship faster to destinations such as the USA, UK, and UAE. By combining fast support with trade-ready tools, Xportel aims to remove friction from cross-border shipping.

The platform is designed to help customers scale confidently in global trade while maintaining operational efficiency and reliability.

Role Overview

Xportel is looking for a results-driven B2B Sales Executive with strong experience in freight forwarding sales to onboard new customers and grow their wallet share over the lifecycle. This role is responsible for acquiring new SME clients, understanding their logistics requirements, and delivering customized freight forwarding solutions.

The ideal candidate will have 3–6 years of B2B sales experience in the freight forwarding industry, with in-depth understanding of documentation, freight forwarding processes, and market practices. You will play a pivotal role in expanding Xportel's customer base and driving revenue growth through new business acquisition and account expansion.

Key Responsibilities

· Identify and pursue current B2B customer opportunities in the freight forwarding domain.

· Onboard new SME customers by understanding their logistics needs and presenting customized solutions.

· Build and maintain strong relationships with prospects and new customers throughout the sales cycle.

· Maximize wallet share by identifying upselling and cross-selling opportunities across existing customer accounts.

· Grow customer value over the lifecycle through proactive relationship management and service excellence.

· Develop in-depth understanding of freight forwarding documentation, processes, and market practices to advise customers effectively.

· Prepare and present quotations, pricing proposals,



and service offerings to prospective and existing clients.

· Coordinate with operations, pricing, and documentation teams to ensure smooth onboarding and service delivery.

· Track sales pipeline, conversion rates, and revenue targets using CRM tools.

· Stay updated on market trends, competitor offerings, and industry developments in freight forwarding.

· Represent Xportel at industry events, trade shows, and customer meetings.

· Travel occasionally to meet customers and prospects at their locations.

Requirements

· 3–6 years of B2B sales experience in freight forwarding is mandatory.

· In-depth understanding of freight forwarding documentation, procedures, and market practices.

· Strong knowledge of import/export processes, INCOTERMS, and logistics operations.

· Proven track record of acquiring new customers and achieving sales targets.

· Excellent communication, negotiation, and relationship-building skills.

· Ability to understand customer logistics requirements and propose tailored solutions.

· Familiarity with CRM tools and sales pipeline management.

· Self-motivated, target-driven, and comfortable working in a fast-paced environment.

· Willingness to travel occasionally for customer meetings and business development activities.

Key Performance Indicators (KPIs)

Commercial KPIs· Current customer onboarding count per quarter

· Revenue growth from new and existing accounts

· Wallet share growth from existing customers

· Sales conversion rate and pipeline velocity

Operational KPIs· Customer onboarding timeline and quality

· Quotation turnaround time and accuracy

· CRM data quality and pipeline visibility

Preferred Profile· Existing network of contacts in the logistics/freight forwarding space.

· Experience selling air, ocean, and cross-border logistics services.

· Strong analytical skills with ability to interpret shipping costs and margins.

· Comfortable working collaboratively with operations and pricing teams.

📌 Sales Executive (New Delhi)
🏢 XPortel
📍 New Delhi