- Greet and assist customers in selecting jewelry based on their preferences and
requirements.
- Build strong customer relationships to enhance brand loyalty and drive sales.
- Explain product details, including metal types, gemstones, craftsmanship, and pricing.
- Handle customer inquiries and provide expert guidance on jewellery trends, maintenance,
and care.
- Process transactions, issue invoices, and manage billing efficiently.
- Maintain store displays, ensure proper stock arrangement, and assist with inventory
management.
- Achieve individual and store sales targets by applying upselling and cross-selling
techniques.
- Assist in store promotions, exhibitions, and special events to drive footfall and sales.
- Ensure a high level of customer satisfaction by addressing complaints and resolving issues
professionally.
- Follow company policies regarding security, stock handling, and daily reporting. Monitor
competition by gathering current marketplace information on pricing, products, recent products, delivery schedules, merchandising techniques, etc.
- Support in business development planning and strategy efforts