We are looking for an energetic and customer-focused Sales Support Executive / Sales Executive to manage enquiries, follow up leads and support sales closure.
Key Responsibilities:
- Handle customer enquiries received through calls, WhatsApp, website, social media and other lead sources.
- Understand customer requirements and recommend suitable products and solutions.
- Prepare quotations, product details, presentations and follow-up communications.
- Follow up consistently with prospective customers to convert enquiries into confirmed orders.
- Maintain accurate customer details, enquiry status, follow-up history and sales pipeline in the CRM.
- Coordinate with the production, stores, dispatch and accounts teams for order processing and timely delivery.
- Support customers with product information, samples, pricing, dispatch updates and post-sales coordination.
- Assist in payment follow-up and collection coordination, where required.
- Build and maintain good relationships with dealers, contractors, institutions and end customers.
- Achieve assigned sales targets and submit regular sales reports to management.
Candidate Profile:
- Strong communication, follow-up and customer-handling skills.
- Valuable working knowledge of WhatsApp, MS Excel and CRM software.
- Ability to prepare quotations and handle multiple enquiries efficiently.
- Experience in building materials, flooring, sports infrastructure or B2B sales will be an advantage.
- Self-motivated, target-oriented and willing to learn product details.
📌 Sales and Support Executive (Bengaluru)
🏢 Maverick
📍 Bengaluru
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