We are seeking a dynamic and results-driven Restaurant Manager to oversee daily operations while driving revenue through food, beverage, and gifting sales. The ideal candidate will be responsible for ensuring exceptional guest experiences, managing profitability, leading a high-performing team, and maintaining operational excellence.

Key Responsibilities

- Operations Management

- Oversee the day-to-day operations of the restaurant to ensure smooth service.

- Ensure adherence to food safety, hygiene, and quality standards.

- Manage inventory, procurement, vendor coordination, and stock control.

- Monitor opening and closing procedures and ensure operational compliance.

- Sales &
- Business Development

- Drive revenue growth through dine-in, takeaway, catering, and gifting solutions.

- Develop and execute promotional campaigns, seasonal menus, and festive gifting initiatives.

- Upsell food, beverages, desserts, and gift hampers to maximize average bill value.

- Identify recent business opportunities, corporate orders, and partnership opportunities.

- Gifting Business

- Manage the restaurant's gifting portfolio, including gift hampers, festive boxes, and corporate gifting.

- Coordinate with production and packaging teams to ensure timely delivery.

- Build relationships with corporate clients and increase repeat gifting business.

- Monitor gifting inventory and seasonal demand forecasts.

- Financial &

- P&L; Management

- Own the restaurant's Profit &

- Loss (P&L;) performance.

- Achieve revenue, profitability, and cost targets.

- Monitor food cost, beverage cost, labor cost, and operating expenses.

- Analyze daily sales reports and implement corrective actions to improve profitability.

- Prepare budgets, forecasts, and monthly business reviews.

- Customer Experience

- Deliver exceptional guest service and create memorable dining experiences.





- Address customer feedback and resolve complaints promptly and professionally.

- Build customer loyalty through personalized engagement and repeat business initiatives.

- Maintain high standards of hospitality and service quality.

- Team Leadership

- Recruit, train, mentor, and motivate restaurant staff.

- Conduct regular performance reviews and coaching sessions.

- Prepare staff schedules and ensure optimal manpower utilization.

- Foster a positive, collaborative, and customer-focused work culture.

- Compliance &

- Quality

- Ensure compliance with all food safety, health, and statutory regulations.

- Maintain cleanliness, maintenance, and visual merchandising standards.

- Conduct regular audits to ensure SOP adherence.

- Key Performance Indicators (KPIs)

- Sales growth and revenue achievement

- P&L; performance and profitability

- Food and beverage cost control

- Customer satisfaction and guest feedback scores

- Corporate and gifting sales growth

- Average order value and upselling performance

- Staff productivity and retention

- Inventory accuracy and wastage control

Qualifications

- Bachelor's degree in Hospitality Management, Business Administration, or a related field.

- 5–8 years of restaurant management experience, preferably in premium dining, cafés, or hospitality.

- Experience managing gifting, retail products, or corporate sales is highly preferred.

Required Skills

- Strong leadership and people management

- Sales and business development

- P&L; and financial management

- Customer relationship management

- Food & beverage operations

- Inventory and cost control

- Excellent communication and interpersonal skills

- Problem-solving and decision-making

- MS Excel and POS system proficiency

- Ability to thrive in a fast-paced environment

Benefits

- Food provided

- Health insurance

- Paid sick time

- Paid time off

- Provident Fund

Work Location: In person

📌 Restaurant Manager (Bengaluru)
🏢 Smoor Chocolates
📍 Bengaluru