Company Description Luxon TATA is an authorized TATA Motors dealership providing a full range of Tata vehicles to customers across Kerala. The dealership focuses on delivering reliable mobility solutions supported by professional sales and service teams.

Luxon TATA emphasizes customer satisfaction, transparent processes, and long-term relationships with vehicle owners. Team members work in a fast-paced automotive environment with opportunities to grow their careers within a recognized Tata Motors network.

Role Description The Relationship Manager – SUV Team at Luxon TATA is a full-time on-site role based in Kochi. This role is responsible for managing customer relationships for the SUV segment, including handling inquiries, guiding customers through the sales process, and ensuring a positive showroom experience. Daily tasks include understanding customer needs, conducting product presentations and test drives, preparing quotations, and coordinating finance and insurance options.

The Relationship

Manager maintains regular follow-ups, manages documentation, and supports after-sales coordination to strengthen customer loyalty.



The role also involves working closely with the sales team to achieve SUV sales targets and support promotional activities.

Qualifications

- Strong customer relationship management and client service skills, with the ability to build trust and long-term engagement.
- Sales and negotiation capabilities, including lead handling, closing techniques, and basic knowledge of automotive retail operations.
- Communication and interpersonal skills, with clear spoken and written communication and professional presentation abilities.
- Organizational and follow-up skills, including maintaining records, handling documentation, and managing multiple customer interactions efficiently.
- Basic understanding of SUVs and automotive features, with willingness to learn Tata Motors product portfolios and finance/insurance options.
- Proficiency in common office tools and digital platforms used for CRM, reporting, and coordination.
- Ability to work on-site in Kochi, collaborate within a team, and adapt to a target-driven setting.
- Relevant experience in automotive sales, retail, or customer-facing roles is preferred; a diploma or degree in business, marketing, or a related field is beneficial.

📌 Relationship Manager suv team tata motors (Kochi)
🏢 Luxon TATA
📍 Kochi