02 Sep
|
Satya Solar Systems
|
Lucknow
02 Sep
Satya Solar Systems
Lucknow
Company Description Satya Solar Systems Pvt. Ltd., established in 2016, is a pioneer in rooftop solar energy solutions across India and an Authorized Channel Partner of Tata Power Solar. The company delivers sustainable, cost-effective solar solutions to homes, businesses, and institutions, helping customers reduce electricity bills and enhance their reputation.
Satya Solar
Systems is committed to advancing renewable energy adoption nationwide through innovation, quality, and strong technical expertise. Guided by a mission to empower communities and businesses with high-quality, affordable solar energy, the company strives to lead India’s renewable energy transformation. Its core values—Sustainability, Integrity, Customer Satisfaction, Excellence, and Innovation—shape every customer interaction and project delivery.
Location - Lucknow
Salary - Upto 25000/- monthly.
Role Description The Relationship Manager role is a full-time, on-site position based in Lucknow. The role involves building and maintaining long-term relationships with residential, commercial, and institutional clients, ensuring a positive experience throughout the solar project lifecycle.
Responsibilities include understanding client requirements, explaining solar solutions and benefits, coordinating with internal technical and operations teams, and supporting clients from pre-sales through post-installation service.
The Relationship
Manager will handle inquiries, follow up on leads, prepare basic proposals or coordinate proposal creation,
and assist in contract closure while ensuring explicit communication on timelines and expectations. The role also includes gathering customer feedback, resolving issues promptly, and contributing to customer satisfaction and repeat business.
Qualifications
- Strong client relationship management skills, including customer service, account handling, and stakeholder communication.
- Sales and business development capabilities, such as lead follow-up, basic negotiation, and support in proposal and contract discussions.
- Ability to coordinate with cross-functional teams (technical, operations, finance) to ensure smooth project execution and timely delivery.
- Clear verbal and written communication skills in English and local languages, with the ability to explain technical concepts in simple terms.
- Basic understanding or willingness to learn about solar energy solutions, rooftop systems, and the renewable energy sector.
- Strong organizational and time-management skills, with attention to detail and the ability to manage multiple client accounts.
- Comfort working on-site in Lucknow, visiting client locations as needed, and maintaining a professional, customer-focused approach.
- Bachelor’s degree in Business, Commerce, Engineering, or a related field is preferred; relevant experience in client-facing roles is an advantage.
- Proficiency in common office software (e.g., MS Office, email, CRM tools) and readiness to adapt to company-specific systems.
- Commitment to the company’s values of Sustainability, Integrity, Customer Satisfaction, Excellence, and Innovation.
📌 Relationship Manager (Lucknow)
🏢 Satya Solar Systems
📍 Lucknow