IMMEDIATE JOINERS REQUIRED

We are seeking a seasoned Project Manager 3 to lead end-to-end customer migration projects as organizations transition from their current service providers to Business solutions. You will be the customers primary point of contact, orchestrating complex, multi-site network migrations that may include SDWAN (Fortinet, Cisco Meraki), MPLS, VPLS, Broadband, and Wireless (4G/5G) underlay access. This role demands solid technical fluency in telecommunications network design and deployment, as well as rigorous project management discipline to deliver predictable, high-quality outcomes.

What Youll Do (Key Responsibilities)

- Own the migration lifecycle: Drive projects from initiation through planning, execution, cutover, and stabilization, ensuring scope, schedule, budget, quality, and customer satisfaction targets are met.
- Customer-facing leadership: Serve as the day-to-day contact for enterprise customers; translate technical detail into clear plans, set expectations, and communicate risk/mitigation strategies.
- Technical orchestration:

o Plan and coordinate SDWAN deployments using Fortinet and Cisco Meraki, including edge device staging, policy templates, overlays, and traffic steering.

o Manage transitions from MPLS/VPLS and legacy WANs to broadband/hybrid underlays; coordinate dual-running periods, routing migration, and DNS/DHCP cutovers.

o Integrate Wireless xG (LTE/5G) for primary/backup underlay and business continuity, including SIM provisioning and signal validation.

o Align CPE design (firewalls, SDWAN edges, switches, APs) with network architecture, IP schemas, VLANs, QoS, and security policies.

- Cutover planning & execution: Build detailed Method of Procedure (MOP) and Rollback Plans, schedule maintenance windows, coordinate change approvals (CAB), and lead go-lives.
- Cross-functional coordination: Work closely with sales engineers, network engineering, field services, provisioning, order management, and operations to remove blockers and deliver on plan.

Required Qualifications (Must-Haves)




- 5–7 years of project management experience delivering customer-facing network or telecom projects at enterprise scale (multi-site, multi-technology).
- Hands-on expertise with SDWAN deployments using Fortinet (FortiGate/FortiManager) and Cisco Meraki (MX, templates, Auto VPN, policies).
- Strong working knowledge of MPLS, VPLS, BGP/OSPF, static routing, NAT, QoS, ACLs, VLANs, and overlay/underlay concepts.
- Experience planning and executing brownfield migrations (dual-stack/dual-path, phased cutovers, staged routing changes, and rollback).
- Familiarity with Wireless xG (LTE/5G) as primary/secondary underlay, including coverage validation and failover testing.
- Demonstrated proficiency with telecom service delivery processes (LOA/FOC, site readiness, permits, demarc, dispatch, turn-up, and acceptance).
- Project management discipline: advanced skills in scheduling (e.g., MS Project/Smartsheet), critical path, earned value or forecast-to-complete, RAID, change control, and stakeholder communications.
- Strong executive communication and customer relationship skills; able to lead technical and business stakeholders through ambiguity.
- Ability to read/interpret network diagrams and IP/port inventories, and to collaborate effectively with network engineers.

Preferred Qualifications

- Vendor certifications: Fortinet NSE (e.g., NSE 4/5/6/7), Cisco Meraki (CMSS/CMNA), or equivalent.
- Exposure to SASE, Zero Trust, cloud on-ramps (AWS/GCP/Azure), and VPN/remote access solutions.
- Experience with Change Advisory Boards (CAB) and ITIL-aligned change, incident, and problem processes.
- Familiarity with product portfolio (Ethernet Dedicated Internet, EDI; Broadband; Voice; Security; Managed Services).
- Experience with multi-tenant and multi-region rollouts, structured pilots, and factory provisioning models.




- Data/automation skills for delivery insights (e.g., Excel/Power BI/Smartsheet formulas, APIs, or scripting familiarity).

Core Competencies

- Technical Depth: Confident discussing routing, segmentation, SDWAN policies, and underlay dependencies with engineers and customers.
- Programmatic Rigor: Builds credible, resource-loaded plans with logical dependencies and manages them to completion.
- Stakeholder Management: Balances customer needs with delivery realities; sets clear expectations and drives alignment.
- Decision-Making Under Pressure: Leads during cutovers and incident bridges; makes data-informed calls with rollback options.
- Communication: Clear, concise, and tailored communications—from executive summaries to detailed MOPs.
- Ownership & Accountability: Bias to action, escalates early, and closes the loop on risks/issues.

Success Metrics (KPIs)

- On-time migrations (vs. baseline and committed dates)
- Quality at cutover (first-time-right %, rollback rate, post-cutover incident volume/MTTR)
- Customer satisfaction (CSAT/NPS for migration projects)
- Budget adherence (variance, forecast accuracy)
- Risk/issue throughput (time to mitigation/closure)
- Documentation completeness & audit readiness (playbooks, MOPs, acceptance artifacts)

Tools & Technologies You’ll Use
- SDWAN: Fortinet (FortiGate/FortiManager), Cisco Meraki (Dashboard, templates, Auto VPN)
- Routing/Switching: BGP, OSPF, static routes, VRRP/HSRP, VLANs, QoS, ACLs
- Underlay Services: Broadband, DIA/Ethernet, MPLS/VPLS, LTE/5G
- PM & Collaboration: MS Project/Smartsheet, Confluence/SharePoint, JIRA/ServiceNow (or similar), Excel/Power BI
- Change Management: CAB workflows, MOP/rollback templates, runbooks
- Documentation: Network diagrams (Visio/Draw.io)

Work Conditions

- Hours: Primary work hours are Monday through Friday, 8 am to 5 pm US Central Time, with flexibility to support maintenance windows and after-hours cutovers.

Education

- Bachelor’s degree in Engineering, Telecommunications, Computer Science, or related field; or equivalent relevant experience.

📌 Project Manager || Network (Gurugram)
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📍 Gurugram