Core Responsibilities

1. Project Tracking and Visibility

- Maintain the pod-level master project tracker

- Track project phase / stage for each active project

- Track owners, next steps, blockers, due dates, and aging

- Ensure all project records are current before delivery review meetings

- Identify projects with missing updates or unclear status

- Track readiness gates such as training completion, connectivity completion, integration analysis output, discovery status, configuration status, QA status, and customer signoff

1. Follow-Up and Action Management

- Follow up with BAs, Engagement Managers, QA reviewers, and Technical Specialists for overdue updates

- Maintain action-item logs

- Track open questions and outstanding customer dependencies

- Ensure blockers have named owners and expected resolution dates

- Escalate aging blockers to the Delivery Manager

- Help ensure customer dependencies do not sit unaddressed

- 1. Status Reporting

- Prepare weekly pod-level project status summaries

- Highlight at-risk, blocked, and stale projects

- Summarize projects by stage and health

- Track project aging and cycle time trends

- Prepare inputs for Delivery Manager reviews and Operations reporting

- Ensure status language is clear, concise, and consistent

1. Delivery Review Support

- Support the Delivery Managers weekly pod review

- Prepare project lists by health, stage, and priority

- Capture decisions and follow-up actions from review meetings

- Confirm updates are reflected in the tracker after meetings

- Help the Delivery Manager manage by exception instead of reviewing every project equally

1. PS Playbook and Process Compliance





- Use standard project status definitions from the PS Playbook

- Ensure projects follow required tracking fields and stage definitions

- Help identify where teams are not following required process steps

- Provide feedback to the Operations Manager on tracking gaps or confusing standards

- Support adoption of common templates, status reports, and delivery workflow standards

Key Deliverables

- Pod-level master project tracker

- Weekly project status summary

- At-risk / blocked project list

- Aging project report

- Action-item tracker

- Customer dependency tracker

- Readiness-gate tracking for training, connectivity, analysis, discovery, configuration, QA, and signoff

- Delivery review meeting notes

- Follow-up list for BAs / Engagement Managers / QA / specialists

- Inputs to Operations Manager reportingRequired Skills

Must-Have

- Solid organization and follow-through

- Excellent attention to detail

- Clear written communication

- Comfort maintaining trackers and dashboards

- Ability to follow up persistently and professionally

- Ability to manage many moving parts at once

- Ability to identify missing updates, stale projects, and unclear next steps

- Comfort working with Delivery Managers and BAs

- Ability to summarize project status clearly

Nice-to-Have

- Experience with project management tools

- PMO experience

- SaaS implementation support experience

- Professional Services operations experience

- Experience tracking customer onboarding projects

- Experience supporting high-volume delivery teams

- Basic understanding of implementation stages, blockers, risks, and

dependencies

📌 Project Management Executive (Bengaluru)
🏢 Aqueralabs India
📍 Bengaluru