Role: Program Manager – Founder’s Office

Experience: 4–8 Years

Location: Gurgaon

About Fairdeal.Market

Fairdeal.Market is a fast-growing B2B commerce platform enabling efficient trade between retailers and suppliers across categories. We are building a technology-driven marketplace that simplifies procurement and enables local retailers and suppliers to grow their businesses. We are looking for a Program Manager – Founder’s Office who can work closely with the Founder/CEO on high-priority business initiatives, strategic programs and cross-functional execution.

Role Overview

As a Program Manager – Founder’s Office, you will work directly with the Founder/CEO to drive critical business programs across Category, Supply, Operations, Sales, Product and Business teams. The role requires someone who is comfortable working in a fast-paced, high-growth environment, can independently solve ambiguous business problems, and has the ability to take an initiative from problem identification → planning → execution → tracking → closure.

You will be responsible for driving multiple strategic programs simultaneously and ensuring that business priorities are executed with the right speed and quality.

Key Responsibilities

1.

Strategic Program

Management

- Work directly with the Founder/CEO on high-impact strategic and operational programs.
- Own end-to-end execution of critical business initiatives across functions.
- Break down large business problems into actionable workstreams, timelines and deliverables.
- Establish clear goals, milestones, KPIs and ownership for every program.
- Continuously monitor progress and ensure timely closure of key initiatives.

2. Business &

- Category Programs
- Work closely with Category, Supply, Operations, Sales and Product teams to drive business growth initiatives.
- Identify gaps in business performance and develop structured solutions.
- Drive initiatives related to category expansion, assortment, pricing, supply availability, customer experience, productivity and operational efficiency.
- Track business outcomes and ensure that initiatives translate into measurable impact.

3. Data &

- Business Analytics
- Analyse business data to identify trends, gaps and opportunities.




- Track key metrics such as revenue, GMV, margins, order volumes, fill rate, availability, productivity, customer metrics and operational KPIs.
- Build business reviews, dashboards and management reports for the Founder/leadership team.
- Provide data-backed insights and recommendations for strategic decisions.

4. Cross-functional Execution

- Work with senior stakeholders across Category, Procurement, Sales, Operations, Supply Chain, Product, Finance and Technology.
- Drive alignment between teams and manage interdependencies.
- Identify execution bottlenecks and proactively drive resolution.
- Ensure action items from leadership meetings are followed through to completion.

5.

Process

Improvement

- Identify inefficiencies in existing business processes and operating models.
- Design and implement scalable processes to improve business performance.
- Drive continuous improvement initiatives across functions.
- Build mechanisms to ensure that new processes are adopted and sustained.

6. Founder/CEO Office

- Support the Founder/CEO on special projects and high-priority business problems.
- Prepare presentations, business reviews, analysis and decision-making documents.
- Conduct market, competitor and business analysis as required.
- Support strategic partnerships, investor-related projects and other company-level initiatives.
- Take ownership of confidential and time-sensitive projects.

What We Are Looking For

- 4–8 years of experience in Program Management, Business Operations, Strategy &
- Operations, Business Management or similar roles.
- Experience in high-growth startups, consumer internet, marketplace, hyperlocal, e-commerce, quick commerce or service-tech businesses is highly preferred.
- Strong experience in managing cross-functional programs from planning to execution.
- Experience working with business,



operations or category teams is a strong advantage.
- Strong analytical and problem-solving capabilities.
- Ability to work with large datasets and convert insights into actionable business decisions.
- Strong Excel/Google Sheets and PowerPoint skills.
- Excellent stakeholder management and communication skills.
- Comfortable working directly with founders and senior leadership.
- Strong ownership mindset with the ability to operate independently in ambiguous environments.

Ideal Candidate Background

We are particularly interested in candidates who have worked as Program Managers / Senior Program Managers / Business Operations Managers in rapid-paced companies such as: Urban Company | Snabbit | Yes Madam | Pronto

Candidates from similar hyperlocal, marketplace, consumer internet, service-tech, quick commerce and e-commerce businesses are also encouraged to apply.

Ideal Candidate The ideal candidate is someone who:

- Has managed complex cross-functional programs, not just project tracking.
- Can work closely with business/category/operations teams.
- Understands business metrics and operational drivers.
- Can independently structure an ambiguous problem and drive it towards a solution.
- Is comfortable working with senior leadership and multiple stakeholders.
- Has a robust bias for action and execution.
- Can move seamlessly between strategy, analytics and on-ground execution.

Key Skills

Program Management | Business Operations | Strategy &

- Operations | Cross-functional Program Management | Business Analytics | Category &
- Operations | Process Improvement | Stakeholder Management | Data-driven Decision Making | Strategic Planning | Problem Solving | Execution

Why Join Fairdeal.Market?

- Work directly with the Founder/CEO on company-critical initiatives.
- High visibility and ownership across the organisation.
- Exposure to Category, Supply Chain, Sales, Operations, Product and Strategy.
- Opportunity to solve complex business problems in a high-growth B2B commerce setting.
- Build and scale programs that directly impact the company's growth.
- Fast-paced, entrepreneurial environment with significant learning and ownership.

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