Department: Professional Services (PS)

Location: Bangalore, India (In-Office)

Reports To: Vice President, Professional Services

Role Type: Individual Contributor | Full-Time

Work Schedule: Core Evening & Night Shift | Aligned to US EST / CST business hours

Work Arrangement: In-Office | Hybrid

Experience: 2-3 years in an Operations or Professional Services support role

Tools Required: MS Excel | Salesforce Service Cloud | NetSuite ERP | BI Reporting (Power BI or equivalent)

Required Qualifications

▪ 2-3 years of hands-on experience in an Operations, Project Coordination, or Professional Services support role.

▪ Demonstrated experience with Salesforce Service Cloud and NetSuite ERP (both must-have; proficiency expected within 60 days).

▪ Hands-on experience with a BI reporting tool -- Power BI strongly preferred; Tableau or Looker considered -- with the ability to build and maintain live dashboards from multiple data sources.

▪ Robust proficiency in Microsoft Excel or Google Sheets for reporting, tracking, and reconciliation.

▪ Excellent written and verbal communication skills in English; comfortable engaging with US-based leadership.

▪ High attention to detail with a process-first mindset, and proven ability to manage multiple priorities, track action items, and follow through independently.

▪ Fully comfortable working core evening and night shift hours from the Bangalore office (aligned to US EST/CST), with mandatory in-office presence required on all working days.

Preferred Qualifications





▪ Prior experience in a PS Operations, Revenue Operations, or Delivery Operations role.

▪ Familiarity with SOW lifecycle, time-and-material billing, and professional services revenue recognition.

▪ Experience supporting a COE (Centre of Excellence) or shared-services delivery model, or exposure to ERP implementation projects and the enterprise software industry.

▪ Experience with resource planning, project management, or professional services automation tools, with the ability to interpret and present data insights to non-technical leadership audiences.

If interested please revert with below details:

- Total Experience:
- Relevant experience in PS / Project Operations/PM Analyst:
- Relevant experience in NetSuite:
- Relevant experience in Salesforce:
- Relevant experience in Power BI:
- Relevant experience in Timesheet Management:
- Relevant experience in Resource Management:
- Relevant experience in Financial Tracking:
- Relevant experience in Utilization:
- Relevant experience in SOW:
- Comfortable for Night Shift: 5:00 PM to 3:00 AM: Yes/No:
- Current CTC:
- Expected CTC:
- Offer in hand (If any):
- Notice period:
- Can negotiate notice period: Yes/No : Please highlight
- Last working day : if serving notice period:
- Current Location :

Please revert with your updated resume at the earliest with above details at below mail id: Email: [email protected]

Expecting only genuine job seekers.

Cheers!!!

Shrikant Patel.

📌 Professional Operations Specialist (Bengaluru)
🏢 Primap N Solutions
📍 Bengaluru