Professional Operations Specialist position for our India Centre of Excellence in Bangalore.

Key Role Details:

- Role: Professional Operations Specialist (Individual Contributor)

- Location: Bangalore, India (Hybrid)

- Shift Timings: Evening / Night Shift (Aligned to US EST/CST hours)

- Experience Required: 2 to 3 years in Operations, Project Coordination, or PS Support

- Notice Period: Immediate to 60 Days max

- Must-Have Tools: Salesforce Service Cloud, NetSuite ERP, MS Excel, and Power BI / BI Tools

Role Overview: In this role, you will work closely with US-based PS Directors and the Vice President to drive operational efficiency. You will own SOW administration, resource planning, weekly timesheet compliance, project budget vs. actual monitoring, month-end reconciliations, and real-time operational dashboarding using Power BI.





Key Responsibilities:

- End-to-end SOW creation, repository management, and Salesforce-to-NetSuite setup.

- Manage weekly consultant resource allocations and publish a rolling 4-week assignment plan.

- Ensure 100% weekly timesheet & expense compliance across all PS consultants.

- Monitor project timelines, budgets, and consultant utilization.

- Conduct month-end reconciliations and triage discrepancies for Accounts Receivable (AR).

- Build and maintain real-time operational dashboards in Power BI.

If you are currently looking for a recent opportunity and comfortable with the night shift

📌 professional operation Specialist (Bengaluru)
🏢 Orcapod Consulting Services
📍 Bengaluru