Product Support Senior Software Engineer (Bengaluru)

Product Support Senior Software Engineer (Bengaluru)

02 Sep
|
Sapiens
|
Bengaluru

02 Sep

Sapiens

Bengaluru

Product Support Senior Software Engineer

Mandatory skills/ knowledge:

- Min 4 - 6 years’ experience in FileNet Administration.

- 5.x, 5.2.2, 5.5 File Net P8 Process Engine (PE); File Net P8 Content Engine (CE); Content Navigator, IBM Business Automation Workflow (BAW) Experience in designing, implementing and supporting IBM FileNet ECM systems.

- Having Knowledge on FileNet API’s.

- Manage, maintain and support hardware and software configurations

- Experience in installation, configuring, upgrade, migration and supporting FileNet P8 in an enterprise environment

- Diagnoses, isolates and debugs software problems and performs problem resolution in a timely manner, including opening and monitoring trouble tickets with vendor when necessary.

- Experience on development to work on workflow modifications and small changes

- Monitors ECM system performance and takes corrective action to optimize usage of system resources, consulting with IT staff on application design, implementation, or maintenance issues





- Capacity and availability of the FileNet WAS environment

- FileNet Certification (FCP) - preferred

Preferred skills and knowledge

- Should have knowledge about all FileNet configurations, integrations, Migration and upgrade knowledge.

- Good to Have Knowledge on FileNet API’s.

- Good to Have programming Skill like JAVA and MAVEN

- Good experience in Websphere Application Server V6.x, 7.X, 8.X and 9.X

- Well versed with Database concepts.

- Working knowledge of OS - AIX, Linux, WIN

- Must have worked in a Customer facing environment

- Strong communication skills

- Should have strong troubleshooting skills.

- Exp in moving applications from on prem to cloud.

- Exp in supporting applications on cloud. SaaS model.

Attitude :

- Open for short and long term travel

- Open to learn current technologies etc.

📌 Product Support Senior Software Engineer (Bengaluru)
🏢 Sapiens
📍 Bengaluru

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