- Support the product team in gathering and documenting business requirements.
- Assist in preparing user stories, acceptance criteria, and basic product documentation.
- Serve as a first point of contact for client queries understanding, tracking, and helping resolve product-related requests in a timely manner.
- Coordinate with Product, Engineering, and QA teams to ensure smooth resolution of issues.
- Help analyze data and information to support product decisions.
- Contribute to research, competitor analysis, and product enhancement initiatives.
- Support testing and other product activities as needed.
Required Skills:
- Strong analytical, communication, and problem-solving skills.
- Working knowledge of Excel/Google Sheets, Word, and similar tools.
- Willingness to handle client queries and support requests directly.
- Eagerness to learn and a self-driven attitude.
- Ability to work collaboratively in a fast-paced environment.
- Good attention to detail and ownership of assigned tasks.
- Basic familiarity with the Jira tool and Agile concepts.
- Internship or academic project exposure to product or business analysis.
- A graduate degree in any relevant discipline.
Domain Preference
Candidates with FinTech and Capital Markets experience will be preferred, with a positive understanding of financial products, trading platforms, investment workflows and market processes.