Newmark (NMRK) is one of the world's leading commercial real estate advisory firms. We provide a fully integrated platform of services to prominent multinational corporations and institutional investors across the globe, as well as to occupiers, owners and developers of real estate on a local, regional and national level.
About the Role
Lead a team of Regional Administrative Assistants supporting Newmark's onshore brokers and managers. You'll drive the onshore-to-offshore transition, build training and dashboards, and own service quality and SLA adherence.
Key Responsibilities
- Lead, mentor, and onboard a team of Regional Administrative Assistants
- Build training material and dashboards to support and track the offshore transition
- Oversee delivery of admin support: expense reports, agreement drafting, invoice processing (Coupa), templated marketing materials and tour books
- Ensure data accuracy in Oracle iExpense and Newmark Revenue Management System
- Maintain filing systems; oversee research and prepare reports/presentations
- Standardize workflows, monitor SLA compliance, and act as escalation point
- Partner with Business Operations Managers and brokers to deliver strong service to onshore teams
Requirements
- Bachelor's degree (Economics, Finance, Mathematics, or Business Law preferred); Master's a plus
- 3+ years of commercial real estate experience; team lead/mentoring experience preferred
- Strong in MS Office 365 (Excel, Word, SharePoint, Outlook, Teams)
- Working knowledge of AI tools (Copilot, Claude, ChatGPT) for research and process efficiency
- Coupa / Oracle iExpense exposure a plus
- Robust analytical, communication, and multi-tasking skills; proactive and customer-service focused
📌 Process Lead – Regional Administrative Support (Hyderabad)
🏢 Newmark
📍 Hyderabad
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