- Manage renewals and customer retention by providing timely technical and solution support.
- Understand customer requirements and provide accurate solutions with minimal rework.
- Support solution design, migration planning, POC, and product demonstrations.
- Conduct POCs and demos to help convert opportunities into successful closures.
- Collaborate with the Sales team to support new business opportunities and improve win rates.
- Provide technical inputs for proposals, quotations, and customer presentations.
- Track and support leads and opportunities from initial requirement to closure.
- Handle customer technical queries and ensure timely ticket resolution as per SLA.
- Coordinate with internal technical, sales, and vendor teams to resolve customer requirements.
- Maintain proper documentation of solutions, POCs, demos, opportunities, and customer interactions.
Ahmedabad-Based Candidates Preferred Pay: ₹15,000.00 - ₹30,000.00 per month