-Bachelor of Engineering Degree in Electronics & Communication / Electronics (B.E./B. Tech)
Experience
4 to 8 Years of Experience in Telecom (at least 1 Year Exp. in NOC Operations of a Large Telecom Operator). Candidates should be willing to work in 24*7 shifts. 5G Knowledge will be added advantage.
Skills
- Experience in Core Performance i.e on LTE, IOT, 5G .
- Experience in Core KPI report preparation.
- Valuable knowledge on 4G /LTE , 5G Call flow in Packet Core Network like MME/SAEGW.
- Experience on vEPC/Clouds/Open stack platform.
- Experience in Wireshark Traces analysis.
- Knowledge of Unix & Linux
- CCNA or CCNP Certified (Preferred)
Responsibilities
Deliverables
- Preparation of Core KPI reports and analysis of LTE, CIOT.
- Daily Core KPI analysis i.e ASR/PSR/TAU/HO/PKT DROP/Throughput etc.
- Pre and Post analysis of Core activities like Pkg upgrades, daily CM activities of RAN/CORE .
- Core System report like Core capacity analysis, DP / NP Load analysis.
- Customer facing with Jio Performance Team.
- First level analysis and troubleshooting on EPC , vEPC Nodes.
- First level analysis and troubleshooting on cloud /openstack platforms will be added advantage.
- Follow up of fault with different work group inside the NOC & Field till closure of the fault.
- Monitor and track all the events to ensure that they receive proper attention in timely manner.
- Escalation of faults to TAC Core after carrying out the preliminary analysis as per the process.
- Notification of all the Core outages to the Shift Head / FM lead and different work groups as per the pre-defined fault management process.
- Daily health checks of the EPC system and takes corrective actions in case of any issues.
- Notification & Escalation of all the Service affecting faults / has potential to affect service faults as per the defined fault management process within the SLA.
- Doing first level (FM L1) impact analysis of all the Core faults and resolve the same within the SLA.