Job Role

- Partner Support Officer

- Coordinate with customers and address all their concerns.

- Provide timely support and assistance to customers.

- Maintain positive relationships with customers and keep them happy and engaged on the platform.

- Re-engage inactive customers and encourage them to use the app for business.

- Assist customers with platform-related queries and requirements.

- Freshers can also apply.

- Tamil and Hindi are mandatory.

- Hindi is mandatory.

Key Responsibilities

- Communicate with customers and understand their concerns.

- Resolve customer queries professionally and efficiently.

- Maintain regular communication with customers to improve engagement.

- Follow up with inactive customers and encourage them to resume using the app.





- Explain the perks and features of the platform to customers.

- Support customers in using the app for their business activities.

- Maintain a positive customer experience and strong customer relationships.

- Record and update relevant customer information as required.

Job Details

- Work Location: Mogappair East, Chennai, Tamil Nadu, India.

- Department: Customer Support.

- Role / Category: Customer Support - Operations.

- Employment Type: Full Time.

- Shift: Day Shift.

Eligibility

- Freshers can also apply.

- Tamil and Hindi language proficiency is mandatory.

📌 Partner Support (Chennai)
🏢 JobTrade
📍 Chennai