We are looking for a dynamic and detail-oriented Operations Executive to manage the day-to-day functioning of our serviced apartments. The ideal candidate will ensure smooth operations, excellent guest experience, and efficient coordination across departments.
Key Responsibilities:
- Oversee daily operations of serviced apartments
- Handle guest check-ins, check-outs, and queries
- Coordinate housekeeping, maintenance, and vendors
- Ensure high standards of cleanliness and service
- Manage bookings and occupancy levels
- Resolve guest complaints promptly and professionally
- Maintain reports and operational records
Requirements:
- Experience in hospitality / serviced apartments / hotel operations
- Solid communication and problem-solving skills
- Ability to multitask and handle pressure
- Basic knowledge of booking systems preferred
Qualifications:
- 12th pass with relevant experience in hospitality/ hotels/ guest handling can also be considered
- Basic English Communication skills