- Manage daily travel and tour operations from booking confirmation to guest departure.

- Coordinate with resorts, hotels, transport providers, boat operators, activity partners, and local suppliers.

- Prepare and verify guest travel details, itineraries, vouchers, permits, transfers, and other operational documents.

- Coordinate airport/wharf transfers, check-ins, check-outs, sightseeing, water activities, and excursions.

- Maintain accurate booking and guest records.

- Communicate with guests before and during their trip to ensure a smooth experience.

- Handle operational issues, changes, cancellations, and last-minute requirements professionally.

- Follow up with suppliers and ensure all services are confirmed on time.

- Coordinate with the sales team to ensure smooth handover of confirmed bookings.





- Monitor pending payments, supplier confirmations, and operational deadlines.

- Ensure guests receive timely information regarding travel schedules, reporting times, inclusions, and important instructions.

- Maintain daily operational reports and update management regarding ongoing trips.

- Ensure excellent customer service and quick resolution of guest concerns.

- Support the team in developing and maintaining robust supplier relationships.

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits

- Cell phone reimbursement

- Commuter assistance

Work Location: In person

📌 Operation Executive (Kochi)
🏢 Hiflygo Holidays
📍 Kochi