- Assist in the execution and optimization of daily operational processes.
- Coordinate with internal teams (analysts, BDs, Finance, Tech) to ensure seamless workflow.
- Monitor and analyze key performance indicators (KPIs) to identify areas of improvement.
- Maintain operational documentation, SOPs, and process workflows.
- Support project implementation and cross-functional initiatives.
- Prepare operational reports and present insights to management.
- Ensure compliance with company policies and regulatory requirements.
Qualifications & Skills
- Bachelor’s degree in Business Administration, Operations Management, or a related field.
- 1–3 years of experience in operations, business support, or process management (freshers with strong internships may also apply).
- Strong analytical and problem-solving skills.
- Proficiency in MS Office/Google Workspace (Excel/Sheets expertise preferred).
- Excellent communication and organizational skills.
- Ability to work independently and as part of a team in a dynamic workplace.
📌 Operation Associate (Mumbai)
🏢 Hector
📍 Mumbai
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