- Process and prepare daily customer orders
- Pick, pack and check perfumes, bundles and discovery kits
- Prepare shipping labels and parcels
- Take parcels to the nearest Post Office/courier drop-off point
- Handle customer queries and replacement requests
- Maintain and file invoices, receipts and records
- Receive and organise stock and packaging materials
- Monitor stock levels and report shortages/damaged items
- Keep the warehouse and packing area clean and organised
- Check products and packaging before dispatch
Requirements
- Reliable, punctual and trustworthy
- Good attention to detail
- Positive communication and customer service skills
- Basic computer/smartphone skills
- Able to work independently
- Previous warehouse, packing, e-commerce or customer service experience is preferred but not essential