Customer Support Executive International BPO

Locations: Viman Nagar | Magarpatta | Yerwada | Hinjewadi | Kharadi

Job Type: Full-Time

We are looking for enthusiastic and customer-oriented professionals to join our International BPO team. The role involves handling customer interactions with international clients through voice and non-voice processes while delivering exceptional customer service and maintaining high customer satisfaction standards.

Key Responsibilities

- Handle inbound and outbound customer interactions with international clients
- Resolve customer queries and concerns in a skilled and timely manner
- Deliver excellent customer service and maintain quality standards
- Achieve performance targets related to productivity, quality, and customer satisfaction
- Maintain accurate records of customer interactions and follow-up actions

Eligibility Criteria

Education:

- Minimum HSC / Graduate in any discipline

Experience:

- Freshers are welcome to apply




- Candidates with prior experience in BPO / Customer Service will be preferred

Language & Skills:

- Excellent verbal and written communication skills in English
- Strong problem-solving and customer-handling abilities
- Basic computer knowledge and adaptability to a fast-paced environment

Salary Package

- Freshers: 3 LPA (Approx.)
- Experienced Candidates: Up to 7 LPA (Based on experience and performance)

Work Environment

- Rotational shifts, including night shifts
- 5-day working week
- Professional, dynamic, and growth-oriented workplace

Perks & Benefits

- Attractive incentives and performance-based bonuses
- Transport facility as per company policy
- Career growth and advancement opportunities
- Comprehensive training and development programs

How to Apply

Contact Person: Parul Sirohi

(phone hidden)

[email protected]

📌 Mega Drive: Customer Support | Freshers & Experienced | Up 3 To 7 LPA (Pune)
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