JOB PURPOSE

Design-savvy and strategically minded Manager-Design with strong experience in commercial, retail, and hospitality architecture will lead the planning and design of passenger-centric environments within airport terminals and ancillary facilities. The role requires a deep understanding of user experience, spatial flow, brand integration, maintenance & operations and commercial optimization within high-traffic, complex environments.

ORGANISATION CHART

Manager – Design -->

- AGM – Design -->
- Chief Executive Officer - DIAL -->
- Head - Finishes

KEY ACCOUNTABILITIES

Responsibilities

Key Performance Indicators (KPIs)

Design Development for Commercial &

- Hospitality Spaces

- Lead architectural design of lounges, F&B; areas, retail zones, and hospitality elements in airport environments.
- Ensure spatial layouts optimize passenger flows, operational efficiency, and revenue potential.
- Keep up-to-date with trends in hospitality, luxury retail, and experiential design within aviation and transport infrastructure.
- Oversee the design documentation process from concept through construction with attention to detail and quality.

- Design Approval Turnaround Time
- Compliance to detail & quality

Conceptualization &

- Presentation

- Create and present mood boards, material palettes, and design narratives to communicate the design vision effectively.
- Integrate architectural concepts with branding, wayfinding, and experiential design to elevate passenger satisfaction and commercial performance.

- Design Approval Turnaround Time
- Design Feasibility Success Rate




- Design Review for any unit that is going to be added

Sustainability, Innovation &

- Compliance

- Support sustainability initiatives and innovation in material use, digital integration, and future-ready design strategies.
- Ensure compliance with building codes, safety regulations, and international aviation standards (ICAO, IATA).

- Compliance with standards

KEY ACCOUNTABILITIES - Additional Details

EXTERNAL INTERACTIONS

- Coordinate with airport stakeholders, hospitality operators, commercial tenants, and branding consultants.

INTERNAL INTERACTIONS

- Regular interaction with other disciplines for getting necessary support/ input in terms of required building services

FINANCIAL DIMENSIONS

- NA

OTHER DIMENSIONS

- Manage and mentor a design team of at least 3 architects or designers, overseeing daily workflows, quality, and coordination.

EDUCATION QUALIFICATIONS

- Bachelors/ Master’s degree in Architecture from a recognized institution.
- Registered Architect with COA (India) or equivalent license

RELEVANT EXPERIENCE

- Minimum 10 years of experience, including at least 5 years in commercial/hospitality design within airport or mixed-use projects.
- Robust portfolio demonstrating hospitality and commercial projects with design innovation
- Design supervision experience of minimum of 3 large scale completed projects

COMPETENCIES

- Personal Effectiveness

- Social Awareness

- Entrepreneurship

- Problem Solving &
- Analytical Thinking

- Planning &

- Decision Making

- Capability Building

- Strategic Orientation

- Stakeholder Focus

- Networking

- Execution &

- Results

- Teamwork &

- Interpersonal influence

📌 Manager - Design (Delhi)
🏢 GMR Group
📍 Delhi