1. Functional SME Support

- Provide functional expertise across LSE (Blue Yonders Luminate Store Execution) and associated business processes.

- Advise project teams on solution design, functional capability and business process alignment.

- Support discussions with market stakeholders across ANZ, NZ, PL, DE and ZA.

- Act as a point of contact for functional questions relating to LSE.

2. Solution &

- Integration Advisory

- Provide guidance on LSE integrations and downstream/upstream systems.

- Support architecture reviews and design discussions.

- Assess impact of proposed changes across markets and integrations.

- Support POS, Mobile, ESO Connect and reporting/integration initiatives.

3. Release &

- Defect Management

- Review Blue Yonder releases and release notes.

- Assess business and technical impacts of defect fixes.

- Define test scope and impacted markets.

- Support defect triage and resolution discussions with BP, Blue Yonder and support vendors.

4.

Project Delivery

Support





- Provide SME support to ongoing and future projects involving LSE.

- Participate in design reviews, build reviews, testing and deployment planning.

- Identify risks, gaps and dependency issues.

- Support project teams with business and technical decision making.

5.

Operational

Support &

- Governance

- Participate in service reviews and governance forums.

- Support operational issue resolution and escalations.

- Review support tickets and identify recurring themes or risks.

- Provide guidance on release readiness and production support activities.

6.

Knowledge

Transition &

- Capability Build

- Absorb knowledge currently held by the incumbent SME.

- Develop sufficient capability to independently support the activities listed above.

- Participate in shadowing and reverse knowledge transfer sessions.

- Demonstrate capability through successful execution of SME responsibilities.

📌 Lead Functional SME / Product Consultant (Pune)
🏢 Infinityquest It Services
📍 Pune