SAP Field Service Management (FSM) Consultant - L3

Location: Dubai, UAE / Dammam, KSA

Work Mode: Onsite

Job Summary:

The consultant will be responsible for implementing, configuring and supporting SAP FSM solutions covering field service operations, preventive/corrective maintenance, work order management, planning & dispatching and mobile workforce execution.

The ideal candidate should have strong experience integrating SAP FSM with SAP S/4HANA, SAP PM, SAP CS/EAM, SAP BTP and SAP Integration Suite/CPI.

Key Responsibilities:

- Gather and analyze business requirements for field service and maintenance operations.
- Configure, implement and support SAP Field Service Management (FSM) solutions.
- Design and configure service workflows, planning & dispatching, Smartforms and mobile field service processes.
- Integrate SAP FSM with SAP S/4HANA, SAP PM, SAP CS/EAM and other SAP applications.
- Configure and support:

1.

Service Call

Management

- Planning &
- Dispatching

3.

Mobile Field

Service

- Smartforms

5.

Activity

Management

- Time &
- Expense Management
- Support work order management, equipment management, preventive maintenance, warranties, service contracts and spare parts management.
- Conduct Fit-to-Standard workshops and fit-gap analysis.
- Support SIT, UAT, defect resolution and business validation.
- Conduct end-user training and prepare functional/solution documentation.
- Support data migration, cutover, Go-Live, Hypercare and production support.
- Collaborate with business users,



technical teams and project stakeholders.
- Ensure adherence to SAP Best Practices and Clean Core principles throughout the implementation.

Mandatory Skills :

- 6 to 8 years of SAP consulting experience.
- Minimum 2 - 3 years of hands-on SAP FSM experience.
- Experience in at least 2 end-to-end SAP FSM implementation projects.
- Strong hands-on experience with SAP Field Service Management.
- Strong expertise in:
- SAP FSM

2.

Service Call

Management

- Planning &
- Dispatching

4.

Mobile Field

Service

- Smartforms

6.

Activity

Management

- Time &
- Expense Management
- Strong integration experience with SAP S/4HANA, SAP PM, SAP CS/EAM.
- Experience with SAP BTP and SAP Integration Suite/CPI.
- Robust understanding of field service, maintenance and work order processes.
- Experience with equipment maintenance, preventive maintenance, warranties, service contracts and spare parts.
- Strong analytical, communication, documentation and stakeholder-management skills.
- Willingness to work onsite in Dubai, UAE or Dammam.

Preferred :

- Experience in Power Generation, Utilities, Heavy Engineering, Industrial Equipment or Manufacturing.
- SAP CS or SAP S/4HANA Service Certification.
- Experience working on Greenfield S/4HANA implementations.
- Knowledge of Clean Core principles and SAP Best Practices.

Education :

- Bachelor's degree in Engineering, Computer Science, Information Technology or a related discipline.

📌 SAP Field Service Management Consultant - S/4HANA (India)
🏢 Velodata Global
📍 India