The Role: As a Key Account Manager, you will be responsible for maintaining and expanding relationships with strategically significant clients. You will be the key liaison between our organization and our clients, ensuring their needs and expectations are met and exceeded. Key responsibilities:
- Develop and maintain long-term relationships with assigned key accounts.
- Serve as the primary point of contact for key clients and coordinate the resolution of issues and concerns.
- Understand the clients’ business objectives and strategies, and align our products/services to meet their needs.
- Identify and pursue opportunities to upsell and cross-sell additional products and services.
- Collaborate with sales and marketing teams to develop customized solutions and proposals for key clients.
- Monitor account performance and proactively address any issues to ensure client satisfaction and retention.
- Prepare regular reports and updates on account status, including sales forecasts.
- Stay informed about industry trends, market activities, and competitors. Required qualification and skills:
- MBA in Marketing, or related field.
- Proven experience in B2B Sales of 2-4 years is required.
- Proficiency in MS Office, with advanced Excel skills.
- Demonstrated ability to build rapport and maintain relationships with key clients.
📌 Key Account Manager (India)
🏢 Vimson Derma
📍 India
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