Group Company: Allcargo Global Limited

Designation: Junior Executive Exports Customer Service

Office Location: Egmore, Chennai

Position description: To manage Export customer service activities by coordinating with customers, overseas agents, shipping lines, and internal teams to ensure timely documentation, shipment tracking, and exceptional customer service

Primary Responsibilities: · Handling clients

- Quoting freight rates to the clients on behalf of sales
- Follow up for the quotations sent to the client
- Updating clients with the status

CS should be back up of sales
- Preparing the quotation
- Sending pre-alerts

- Agent coordination
- Providing stuffing/sailing info send to customer
- Coordination with head office & other branch office

- Coordination with customer

- Coordination with sales





- Doing entries in Topaz

Reporting Team

- Reporting Designation: Manager
- Reporting Department: Exports Customer Service

Educational qualifications preferred

- Category: Graduate
- Field specialization: Any Graduate
- Degree: Any Graduate
- Academic score: 70% & Above

Required work experience

- Industry: Freight Forwarding
- Role: Customer Service Executive
- Years of experience: 1-3 years

Job Snapshot

Updated Date

01-09-2026

Job ID

ALLCARGO2490

Отдел

DOCUMENTATION

Location

Chennai, Chennai, Tamil Nadu, India

Тип Сотрудника

Probationer

📌 JUNIOR EXECUTIVE - CUSTOMER SERVICE (Chennai)
🏢 ALLCARGO LOGISTICS
📍 Chennai