Duration: 36 Months (extendable based on performance)
Openings: 1
Stipend: Rs 15,000 - Rs 25,000
About the Role
We are looking for a motivated and detail-oriented IT Documentation & Technical Intern to support our IT team in documenting processes, maintaining technical records, preparing SOPs, and assisting with day-to-day IT operations. The ideal candidate should possess strong documentation skills along with basic technical knowledge of IT infrastructure, systems, and support processes.
Key Responsibilities
Documentation & Process Management
- Create, update, and maintain IT documentation, SOPs, user guides, and process documents.
- Prepare Knowledge Base (KB) articles for internal IT support teams.
- Document IT infrastructure, applications, workflows, and configurations.
- Organize and maintain IT asset records, inventory documentation, and vendor information.
- Assist in creating presentations, reports, and project documentation.
- Standardize documentation templates and formats across IT functions.
Technical Support
- Assist in troubleshooting basic hardware, software, and network issues.
- Support user account management activities in Microsoft 365 and related platforms.
- Help monitor IT systems and maintain operational records.
- Participate in IT projects, system upgrades,
and technology deployments.
- Support IT asset management and software license tracking.
- Coordinate with users for issue tracking and resolution.
Reporting & Automation
- Prepare periodic IT reports and dashboards.
- Support data collection and analysis using Excel.
- Assist in creating basic automation scripts using PowerShell, Python, or similar technologies (preferred).
Required Skills
Technical Skills
- Basic understanding of:
- Windows Operating Systems
- Microsoft Office Suite
- Networking Fundamentals
Documentation Skills
- Excellent written and verbal communication skills.
- Solid knowledge of Microsoft Word, Excel, and PowerPoint.
- Ability to create SOPs and process flows.
- Good attention to detail and document formatting standards.
Educational Qualifications
Pursuing or recently completed:
- B.Tech/B.E. Computer Science, IT, or ECE
- BCA / MCA
- B.Sc. / M.Sc. Computer Science or IT
- Final-year students are encouraged to apply.
What the Intern Will Learn
- Enterprise IT Operations
- Microsoft 365 Administration
- IT Infrastructure Documentation
- Asset & License Management
- IT Process Governance
- Service Management Best Practices
- Technical Reporting & Automation
📌 It Support Intern (Noida)
🏢 Legrand
📍 Noida