We are looking for an IT Infrastructure / Network Support Engineer with robust hands-on experience in L2 infrastructure and end-user support.
Key Skills & Responsibilities:
- Intune, Antivirus and Firewall support
- Desktop & Laptop troubleshooting and support
- Active Directory administration
- L2 Networking – TCP/IP, DNS, DHCP, LAN/WAN, VLAN
- Virtualization support
- Ticketing System / IT Service Management
- Troubleshooting hardware, software and network issues
- Incident management and SLA-based resolution