Role & responsibilities

- Install, configure, and update Windows/Linux servers, lab software, and databases

- Manage the configuration and operation of client-based computer operating systems

- Manage user accounts, roles, and permissions using strict security policies.

- Managed antivirus console for centralized endpoint protection and security administration.

- Troubleshooting & Support: Resolve hardware, software, and network issues reported by lab or plant staff.

- Change Control: Document and track system changes, patches, and upgrades following standard operating procedures (SOPs).

- Troubleshot networking issues: TCP/IP, VLAN, DNS, DHCP, VPN connectivity, and Wi-Fi access.

- Managed IT assets and inventory per organizational policies.

- Installed, configured,



and troubleshot HP, Brother, Canon network printers.

- Manage routine data backups, test data restoration and support disaster recovery plans.

- Administered Synology NAS by managing users, groups, shared folders, access permissions, storage expansion, and storage health monitoring.

- Coordinated with ISP providers and hardware vendors for infrastructure deployment, maintenance, and support.

- Performed basic troubleshooting for CCTV surveillance systems and biometric attendance devices, coordinating with vendors for advanced issue resolution.

📌 IT Hardware Engineer (Chennai)
🏢 Fourrts
📍 Chennai