Inside Sales Executive (Intern)

Department: Sales & Business Development

Location: Durgapur, West Bengal — Work from Office

Employment Type: Internship

Reports To: Sales Manager

Working Hours: 10:00 AM – 6:00 PM

Work Model: Office-Based

Stipend: ₹5,000/- to 8,000/- per month

Compensation & Incentives or Performance-Based Earnings: Uncapped earning potential driven entirely by your results. Profit Share Structure: Earn a competitive up to 10% profit share on all finalized domestic and digital B2B transactions.

About Bir Global Group

Bir Global™ Group of Companies is an Indian manufacturing and export organization engaged in the development, manufacturing, distribution, and international supply of quality products across multiple categories.

With growing manufacturing capabilities, R&D; infrastructure, channel partnerships, and an expanding business network, Bir Global Group focuses on delivering quality products while building strong and sustainable customer and business relationships.

Our key business areas include Tea, Stationery, and Handmade & Handicraft Products, with a strong focus on quality, customer satisfaction, innovation, and responsible business practices.

As we continue to expand our sales and business development operations, we are looking for a motivated and enthusiastic Inside Sales Executive (Intern) to join our Sales & Business Development team.

As an Inside Sales Executive (Intern), you will support the Sales & Business Development team in handling customer inquiries, generating and nurturing leads, conducting follow-ups, preparing sales documentation, and coordinating with internal teams.

This role will provide practical exposure to inside sales, lead management, customer communication, CRM operations, sales pipeline management, and business development in a professional corporate environment.

Key Duties & Responsibilities

- Handle incoming client inquiries through phone calls, emails, WhatsApp, social media, and other business communication channels.
- Understand customer requirements and provide relevant product information.
- Maintain and regularly update the database of prospective clients, leads, and existing customers.
- Conduct follow-up calls and communication with prospective customers to nurture leads.
- Assist the Sales Manager in qualifying leads and identifying potential business opportunities.
- Support the preparation of sales quotations, product proposals, price offers,



and other sales documents.
- Record customer interactions, follow-up activities, and lead status accurately in the company's CRM/system.
- Coordinate with the dispatch, logistics, operations, and other internal teams to support customer requirements.
- Follow up with customers regarding quotations, orders, product availability, and delivery-related updates.
- Assist in maintaining an organized and updated sales pipeline.
- Generate regular sales activity and lead follow-up reports for the Sales Manager.
- Support the sales team in achieving assigned lead generation and conversion targets.
- Maintain professional communication and a positive customer experience throughout the sales process.

Requirements

Educational Qualification

- Currently pursuing or 2024, 2025 & 2026 New Pass out recently completed Graduation / Diploma in Business Administration, Marketing, Commerce, Sales, or a related field.
- Freshers and students interested in developing a career in Sales, Business Development, Customer Relationship Management, or Marketing are encouraged to apply.

Skills & Abilities

- Excellent verbal and written communication skills in English and Hindi.
- Good telephone etiquette and persuasive communication skills.
- Ability to communicate confidently with prospective customers.
- Basic to intermediate proficiency in MS Excel.
- Basic knowledge of MS Word, Google Workspace, email communication, and internet research.
- Strong follow-up and lead-management skills.
- Good listening and customer-understanding abilities.
- Ability to prepare and maintain basic sales reports and customer databases.
- Strong organizational and time-management skills.
- Positive attitude with a willingness to learn and improve.
- Ability to work independently as well as collaboratively with the sales team.

Preferred Qualities

- Interest in sales, business development, and customer relationship management.
- Confident and professional telephone communication.
- Target-oriented and result-driven mindset.




- Good attention to detail while maintaining customer and sales records.
- Willingness to learn CRM and sales management tools.
- Skilled attitude and ability to handle customer inquiries patiently.

Working Conditions

- 100% Work from Office
- Corporate and professional office workplace.
- Working Hours: 10:00 AM – 6:00 PM
- Regular interaction with prospective and existing customers through telephone, email, messaging platforms, and other communication channels.
- Close coordination with Sales, Business Development, Dispatch, Logistics, and Operations teams.

Benefits

- Practical training in CRM tools and customer relationship management.
- Hands-on experience in sales pipeline and lead management.
- Training in professional customer communication and telephone sales.
- Exposure to quotation preparation, sales proposals, follow-ups, and order coordination.
- Understanding of real-world sales and business development processes.
- Opportunity to work closely with experienced sales professionals.
- Development of communication, negotiation, persuasion, and customer-handling skills.
- Exposure to coordination between Sales, Dispatch, Logistics, and Operations.
- Opportunity to build professional experience in a growing manufacturing and export organization.
- Internship/Completion Certificate upon successful completion of the internship, subject to company policy.

Stipend & Performance Incentive

- Monthly Stipend: ₹6,000/- to 8,000/- per month
- Performance Incentive: Uncapped earning potential driven entirely by your results.Profit Share Structure: Earn a competitive up to 10% profit share on all finalized domestic and digital B2B transactions.

Who Should Apply?

This internship is ideal for 2024, 2025 & 2026 New Pass out students, fresh graduates, and aspiring sales professionals who are confident communicators and want to develop practical experience in inside sales and business development.

Candidates who enjoy communicating with customers, following up on leads, working with sales data, and learning modern CRM-based sales processes are encouraged to apply.

Equal Opportunity

Bir Global Group is committed to providing a professional, learning-oriented, and performance-driven work environment. We encourage motivated candidates from diverse educational and professional backgrounds to apply.

Join Bir Global Group and build practical expertise in Inside Sales, Customer Relationship Manager

📌 Inside Sales Executive (Intern) (Durgapur)
🏢 Bir Global™ Group
📍 Durgapur