02 Sep
|
UNext Learning
|
Bengaluru
02 Sep
UNext Learning
Bengaluru
Company Description UNext Learning is an edtech organization focused on making higher education affordable and accessible to learners everywhere. Using a full-stack technology platform, UNext enables universities and colleges to deliver online courses and degree programs. The company serves a growing community of learners seeking to re-skill, up-skill, and advance their careers through flexible, high-quality programs.
UNext partners with academic institutions to drive workforce development and measurable outcomes. Its vision is to be a lifelong learning companion, helping learners overcome barriers related to cost and geography.
Role Description The Student Counselor – Edtech Sales role is a full time, on-site position based in the Greater Bengaluru Area. The role involves guiding prospective learners through course and program options, understanding their educational goals, and recommending suitable offerings on the UNext platform. The counselor will handle inbound and outbound calls, respond to inquiries via email and messaging, and maintain accurate records in the CRM system.
Day-to-day responsibilities include conducting needs assessments, explaining program features and outcomes, addressing concerns,
and supporting learners through the enrollment process to achieve conversion and retention targets. The role also requires close collaboration with sales and marketing teams, providing feedback from learners and contributing to continuous improvement of student experience and outreach strategies.
Qualifications
- Counseling skills in student counseling and career counseling to guide learners on suitable courses and career paths.
- Strong communication and customer service skills to interact effectively with prospective and current learners across multiple channels.
- Understanding of education and edtech ecosystems, including online learning models and higher education programs.
- Ability to meet sales targets, manage pipelines, and work with CRM tools and basic MS Office applications.
- Bachelor’s degree in any discipline; a background in education, psychology, business, or related fields is an advantage.
- Prior experience in academic counseling, inside sales, or edtech is preferred but not mandatory.
- Demonstrated empathy, active listening, and problem-solving abilities, with a learner-centric mindset.
- Willingness to work on-site in the Greater Bengaluru Area and adapt to a fast-paced, goal-oriented environment.
📌 Inside Sales Consultant (Bengaluru)
🏢 UNext Learning
📍 Bengaluru