We are looking for an experienced Infrastructure Engineer to manage, support and enhance our endpoint management ecosystem, with a strong focus on Apple macOS, Jamfand Microsoft Intune. The role will ensure secure, compliant and high-performing end-user devices across a modern, cloud-first workplace.
Key Responsibilities
Key Responsibilities Endpoint &
- Device Management • Manage and support macOS devices across the organization • Administer Jamf Pro for Apple device enrollment, configuration, patching and compliance • Manage Microsoft Intune for device management, security policies and application deployment • Support Windows and mobile devices via Intune (as required) Security, Compliance &
- Identity • Implement endpoint security controls including disk encryption (FileVault/BitLocker), OS hardening nand patch compliance • Integrate endpoint management with Azure AD / Entra ID and conditional access • Support Zero Trust and secure access models Application &
- Patch Management • Package, deploy and maintain applications for macOS and Windows • Manage OS and third-party patching via Jamf and Intune • Troubleshoot application and policy deployment issues User Support &
- Operations • Provide L3 support for endpoint-related incidents and problems • Work with service desk teams to improve first-line resolution • Create and maintain documentation,
SOPs and knowledge articles • Automation &
- Optimization • Use scripts (Bash, PowerShell) to automate routine tasks • Monitor device health, compliance and usage metrics • Drive continuous improvement in endpoint performance and user experience
Skills, Knowledge &
- Expertise
Required Skills &
Experience Technical Skills • Strong hands-on experience with macOS administration • Deep expertise in Jamf Pro • Solid working knowledge of Microsoft Intune Experience with:
- Apple Business Manager (ABM) • Azure AD / Entra ID • Autopilot and device enrolment workflows • Endpoint security policies • Scripting &
- Tools • Bash and/or PowerShell scripting • Experience with MDM/MAM concepts • Familiarity with monitoring and asset management tools • Strong customer service and communication skills • Methodical and organised approach to problem-solving • Ability to manage multiple tickets and priorities effectively • Attention to detail in documentation and ticket updates • Willingness to learn and develop technical and process knowledge • Ability to work independently in a remote, distributed team • Comfortable following defined processes while contributing improvement ideas Working Hours &
- Location • Hybrid, India Pune • Jamf certifications (Jamf 200 / 300 / 400) • Microsoft Endpoint Administrator certification (MD-102) • Experience supporting remote-first or global users • Exposure to compliance frameworks (ISO 27001, SOC 2, GDPR, DPDPA)
📌 Infrastructure Engineer (India)
🏢 Anthesis Group
📍 India
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