Interested candidates can directly Approach to Ms. Afreen-(phone hidden)
We are hiring Technical Support Sales Executives for our Tech CS Process. The role involves handling customer interactions via voice, chat, and email channels, assisting with technical queries, and driving sales through consultative conversations.
Candidates will be responsible for delivering excellent customer experience while meeting key performance and sales targets. This is a work-from-office role based in Jaipur.
Key Responsibilities
- Handle inbound and outbound customer interactions via calls, chat, and email
- Understand customer concerns and provide accurate technical solutions
- Drive sales through upselling and cross-selling during interactions
- Deliver high customer satisfaction while achieving sales targets
- Maintain proper documentation of customer interactions
- Meet KPIs such as CSAT, Quality, Productivity, and Sales
Eligibility Criteria
- Education: Graduation is mandatory
- Experience: Minimum 1+ year of experience in Customer Service/ Technical Support / Sales
- International BPO experience preferred
Skills Required:
- Excellent verbal and written communication skills in English
- Solid customer handling and sales skills
- Basic technical troubleshooting knowledge
- Ability to work in a fast-paced environment
Work Schedule
- Rotational shifts (24x7)
- Rotational week-offs
- 5 days working
Compensation & Benefits
- CTC will be 40.5K - 44.5K CTC+ 1.5K PLI depending upon on your experience and Interview Process
- Statutory Benefits: PF / ESIC / Mediclaim / Gratuity
- Cab Facility: Partially paid cabs available for night shifts
- Training & Career Growth
Additional Benefits
- 10-days Hotel stay for outstation candidates (dual occupancy sharing)
- Travel tickets and hotel arrangements will be organized by the company
- No reimbursement for personal travel will be catered
- No leaves permitted during the first 3 months of training
📌 Hiring Telesales Executive For International Technical Sales Process (Jaipur)
🏢 THR Consultants
📍 Jaipur
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