We're Hiring for Zomato | Gurugram

Job Title

Customer Support / Operations Executive Zomato

Location

Gurugram - Udhoy Vihar phase 1

Salary

- Freshers: 22,000 25,000 In-Hand
- Experienced Candidates: 25,000 28,000 In-Hand

Working Days & Shift:
- 6 Days Working
- Rotational Shifts
- 1-Way Cab Facility Available During Odd Hours

Job Responsibilities:
- Handle customer queries and provide resolutions over calls, chat, or email
- Coordinate with internal teams for smooth daily operations
- Ensure excellent customer experience and timely issue resolution
- Maintain accurate records and documentation
- Handle escalations professionally
- Follow company policies and process guidelines

Eligibility Criteria:
- Freshers and experienced candidates can apply
- Good communication skills in English and Hindi




- Basic computer knowledge required
- Comfortable working in rotational shifts
- Strong problem-solving and interpersonal skills
- Immediate joiners preferred

Preferred Skills:
- Customer-focused attitude
- Ability to multitask in a fast-paced environment
- Team player with positive work ethics
- Prior BPO/Customer Support experience will be an added advantage

Perks & Perks:
- Attractive in-hand salary
- Career growth opportunities
- Professional and dynamic work environment
- Training and development support

Interested Candidates Can Apply Now! Share your updated resume for further process.

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