About the Role

We are looking for a Quick Commerce Manager to lead and scale our clients' businesses across leading quick-commerce platforms such as Blinkit, Zepto and Swiggy Instamart.

The role will involve managing multiple brand accounts, developing quick-commerce growth strategies, driving platform sales and visibility, managing campaigns and promotions, and working closely with both clients and platform teams.

The ideal candidate should be hands-on, data-driven and comfortable taking complete ownership of client business performance.

Key Responsibilities

1. Quick Commerce Strategy & Growth

- Develop and execute growth strategies for multiple client brands across Blinkit, Zepto, Swiggy Instamart and other emerging Q-commerce platforms.
- Own platform-wise and SKU-wise sales/GMV growth.
- Identify opportunities for assortment expansion, new SKU launches, city expansion and improved visibility.
- Develop monthly and quarterly growth plans aligned with client business objectives.
- Track category trends, competitor activity, pricing and promotional strategies.

2. Platform Management

- Manage day-to-day business operations across Q-commerce platforms.
- Build and maintain relationships with category managers, account managers and platform SPOCs.
- Identify and negotiate opportunities for additional visibility, placements, campaigns and platform-led activations.
- Coordinate new product launches, listing requirements, pricing updates and assortment expansion.

3. Performance Marketing & Ads

- Plan, execute and optimize Q-commerce advertising campaigns across Blinkit, Zepto and Instamart.
- Manage budgets and optimize campaigns based on ROAS, ACOS/TACOS, CTR, CVR and sales contribution.
- Manage sponsored products, search ads, banners and other platform visibility opportunities.
- Conduct keyword, competitor and campaign performance analysis.
- Continuously identify opportunities to improve organic and paid visibility.

4. Marketplace Operations

- Monitor product listings, content, pricing, inventory and availability.
- Track in-stock %,



fill rate, stock-outs and lost sales opportunities.
- Coordinate with client supply-chain/operations teams to ensure product availability across dark stores.
- Identify and resolve listing, inventory, pricing and platform-related issues.

5. Client Management

- Act as the primary Q-commerce point of contact for assigned clients.
- Present performance reports, insights and growth recommendations during regular client reviews.
- Translate business objectives into actionable Q-commerce strategies.
- Manage multiple stakeholders and ensure timely execution of agreed action plans.
- Proactively identify issues and opportunities rather than simply executing client instructions.

6. Reporting & Analytics

- Prepare daily/weekly/monthly performance reports and dashboards.
- Analyze platform-wise, city-wise and SKU-wise performance.
- Track key metrics including:
- GMV / Revenue
- ROAS / ACOS / TACOS
- Ad Spend
- Conversion Rate
- Share of Search / Visibility
- In-stock %
- Fill Rate
- Average Order Value
- Contribution / profitability
- Generate actionable insights and recommendations for clients.

Candidate Profile
- 5–7 years of experience in Quick Commerce, E-commerce, Marketplace Management or Digital Commerce.
- Hands-on experience with Blinkit, Zepto and/or Swiggy Instamart.
- Prior experience working with an agency managing multiple brands/accounts will be strongly preferred.
- Strong understanding of Q-commerce advertising, marketplace operations and growth levers.
- Experience managing client relationships and presenting business performance.
- Strong analytical skills with advanced Excel/Google Sheets knowledge.
- Good understanding of ROAS, ACOS, TACOS, GMV, conversion, search ranking, inventory and marketplace metrics.
- Experience in FMCG, D2C, F&B;, beauty/personal care or consumer brands would be an advantage.
- Robust communication, presentation and stakeholder-management skills.
- Ability to manage multiple accounts simultaneously in a fast-paced agency environment.
- Strong ownership mindset with the ability to independently identify problems and drive solutions.

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