02 Sep
|
Tata Consultancy Services
|
Bengaluru
02 Sep
Tata Consultancy Services
Bengaluru
German Language Processor / Associate
Location: Bangalore
Exp Range: 1-6 Years
Date:5th Sep 2026
Timings: 10:00 AM – 12:30 PM
Venue: Tata Consultancy Services Ltd, Think Campus, Electronic City Phase 2, Bengaluru - 560100
Only Work from Office (No Hybrid, No Remote, No Work from Home)
Role Summary
We are seeking HR Operations Associates to support end‑to‑end Hire‑to‑Retire (H2R)
processes for a global client. The role involves delivering Tier‑1 HR Helpdesk services,
executing H2R transactions, and partnering with global HR teams. German language fluency is mandatory.
Key Responsibilities
A. HR Helpdesk & Advisory (Tier‑1)
- Handle HR queries related to Compensation, Benefits, Payroll, L&D;, Timekeeping,
Workday transactions, Recruiting, and Performance Management.
- Provide voice and non‑voice support in German and English.
- Manage and resolve tickets across multiple HR queues.
- Support high‑touch cases such as pay-out, health and wellness related suport.
B. Hire-to-Retire Transactional Activities
- Process Workday HCM updates across the employee lifecycle.
- Support onboarding activities including document verification and background checks.
- Coordinate offboarding workflows including exit documentation.
C. Learning and Development
- familiarity with end-to-end workflows within learning administration
- Is able to co-ordinate and calibrate with different stakeholders
- Ensures managing vendor co-ordination, invoicing and learning event administration
D. Data & Quality
- Maintain SLA, TAT, and quality standards.
- Ensure PII protection and data confidentiality.
- Utilize ServiceNow, dashboards, and knowledge bases.
E. Continuous Improvement
- Identify process gaps and suggest improvements.
- Participate in training, calibrations, and governance reviews.
Required Skills & Qualifications
- Fluency in German (B2/C1+).
- Bachelor’s degree in HR, Business, Commerce, or related fields.
- 1–8 years of HR Shared Services experience.
- Hands-on experience with HR systems such as Workday, ServiceNow, or SuccessFactors.
Behavioral Skills
- Strong communication and customer service orientation.
- Ability to work in 24/7 operations.
- Problem‑solving and attention to detail.
Preferred Skills
- Experience supporting Global clients.
- Exposure to Payroll, Recruiting Ops, L&D; Ops, and Benefits.
- Certifications such as Workday HCM or Goethe German certifications
Eligibility:
•Minimum 15 years of full-time education ( 10 + 2 + 3 )
•Should be flexible with night shifts & rotational shifts
•Candidates must have a registered EP ID
•Candidate must carry a copy of their updated resume.
•It is mandatory to submit a valid copy of TCS application form during the drive
•Please carry 2 Photocopies of Original Aadhaar or PAN card
•Candidates must carry a passport size photo
Mandatory Requirements (How to generate your EPCN)
EPCN number is mandatory for eligibility of the interview
• Step 1: Visit https://ibegin.tcsapps.com/candidate/register
• Step 2: Click to login
• Step 3: Click Current user (Register with us)
• Step 4: Select "BPO" in areas of interest and complete the registration. (Fill the details)
• Step 5: Once completed, your TCS no. will be generated which starts from EP2025XXXX.
• Step 6: You will receive the EP number on your personal e-mail ID.
📌 German Language Processor / Associate (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru