Skill required: Talent HR Practice - Talent Management
Designation: Func Ind Intelligence Associate Manager
Qualifications:Any Graduation
Years of Experience:10-15 years
Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
What would you do Provide end to end process expertise input to future state process design Assist the GPOs in compiling leading practices, and process design considerations incorporating build to operate efficiency design principles Provide input into the technology enablement (Workday) and assist in identifying automation opportunities and address process administration gaps Work with GPOs to documentation process narratives needed for SOP creation Compile localization practices to help with localization preparation Participate in the localization sessions and provide process input Document localization requirements needed for SOP creation Provide input and compile end to end process scenarios Participate in testing end to end processes in order to get familiarization of various system and process scenarios for SOP creation Develop SOPs for each process area Work with their GPOs and their client counterparts to review and validate completeness of DTP content Participate in training and service rehearsal activities for their process areas Train BPO process SMEs Help the transition management teams to plan,
coordinate and monitor successful execution of training and SRT Monitor training and service rehearsal results and progress and help the transition team resolve issues and gap Provide input to the creation of a Global Quality Framework with quantified measurement criterias in alignment with client/contractual needs
What are we looking for Hand-on Knowledge of HRMS (SAP, Workday, Oracle) is requiredWork with the GPOs to execute process cutover activitiesParticipate in ongoing continuous process improvement analyses and monitoring of process-specific KPIs Provide inputs to the creation of a Global Quality Framework with quantified measurement criterias in alignment with client/contractual needs Work with Service delivery leads and help them address key/critical escalations
Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibilityThe person would create solutions in situations in which analysis requires an in-depth evaluation of variable factorsRequires adherence to strategic direction set by senior management when establishing near-term goalsInteraction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approachSome latitude in decision-making in involvedyou will act independently to determine methods and procedures on current assignmentsDecisions individual at this role makes have a major day to day impact on area of responsibilityThe person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within AccenturePlease note that this role may require you to work in rotational shifts