Key Responsibilities

- Reception & client handling
- Greet pet parents warmly and assist them with appointments and inquiries
- Handle incoming calls, WhatsApp messages, and walk-in clients
- Coordinate appointments, follow-ups, and doctor schedules
- Address client concerns with empathy and professionalism
- Billing & documentation
- Generate bills for consultation, treatment, pharmacy, and diagnostics
- Handle cash, UPI, and card payments accurately
- Maintain daily reports for revenue and patient visits
- Manage patient records and data entry in hospital software
- Coordination
- Coordinate between doctors, pharmacy, lab, and grooming/boarding if applicable
- Schedule surgeries, vaccinations, and follow-up reminders
- Maintain stock of front office stationery and receipts
- Hospital operations
- Ensure reception area is clean, organized, and welcoming
- Maintain pet records, vaccination cards,



and discharge summaries
- Support in marketing activities like social media posts, feedback collection

About Company: Cavinkare Private Limited is one of the top brands in FMCG Products. Starting our journey with Chik Shampoo, a landmark innovation that democratised the use of shampoos among the masses in India, CavinKare has become a legendary player in the Personal Care space.

The Personal

Care brand portfolio consists of Shampoos (Chik, Meera, and Nyle), Hairwash Powders (Meera & Karthika), Coconut Oil (Meera), Fairness Creams (Fairever), Deodorant and Talc (Spinz), Hair Colours (Indica Herbal Hair Colour, Indica 10 Minutes Herbal Hair Colour, Nyle Henna & Raaga Skilled).

📌 Front Office Receptionist in Chennai
🏢 CavinKare
📍 Chennai